Recall 23V799 affects 185,251 2023-2024 Ram 1500, 2500, 3500, 4500 and 5500 trucks for lighting-control software. Repair is free at any franchised Ram dealer.
Ram is recalling 185,251 2023-2024 Ram 1500, 2500, 3500, 4500, and 5500 vehicles because the steering column control module can mix up turn-signal and high-beam commands or stop turn signals from canceling. That confusion or reduced visibility raises crash risk, and Ram dealers will complete the recall repair free of charge.
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What's wrong?
The steering column control module on affected 2023-2024 Ram 1500, 2500, 3500, 4500, and 5500 trucks sits in the steering column and reads the driver's stalk commands. It tells the exterior lights when to switch the turn signals and high beams on or off, and it also handles turn signal self-canceling after a turn.
On these trucks, that module was built with a turn signal self-canceling anti-jam component that is out of specification, or with an internal short circuit on the printed circuit board, the small circuit board inside the module. When that happens, the module can send the wrong command. The high beams can turn on when the driver uses the turn signal, the turn signal can activate when high beams are requested, or the turn signal can fail to cancel after the turn.
There is no warning sign before failure. The problem appears through the lighting controls themselves, such as an unexpected high beam, an unexpected turn signal, or a signal that stays on after the turn.
Who's affected?
Covers five Ram truck classes from the 2023 and 2024 model years, all tied to the steering column control module and exterior lighting.
| 2024 Ram 4500 | steering system |
|---|---|
| 2024 Ram 4500 | Exterior lighting |
| 2023 Ram 4500 | steering system |
| 2023 Ram 4500 | Exterior lighting |
| 2024 Ram 5500 | steering system |
| 2024 Ram 5500 | Exterior lighting |
| 2023 Ram 3500 | steering system |
| 2023 Ram 3500 | Exterior lighting |
| 2024 Ram 3500 | steering system |
| 2024 Ram 3500 | Exterior lighting |
| 2023 Ram 1500 | steering system |
| 2023 Ram 1500 | Exterior lighting |
| 2023 Ram 2500 | steering system |
| 2023 Ram 2500 | Exterior lighting |
| 2023 Ram 5500 | steering system |
| 2023 Ram 5500 | Exterior lighting |
| 2024 Ram 2500 | steering system |
| 2024 Ram 2500 | Exterior lighting |
| Units affected | 185,251 |
The year, model, and truck class narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
When turn signals or high beams fail to work as intended, other road users have less clear information about your movement and visibility can drop. That confusion or reduced visibility increases the risk of a crash. Schedule the software update soon, and report any lighting control problem to the dealer. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Ram 1500, 2500, 3500, 4500, or 5500 is included in this recall.
- Contact a franchised Ram dealer to schedule the free steering column control module software update and inspection that fixes turn-signal and high-beam operation.
- Bring the recall notice if you have it, and reference recall number 23V799 when you call.
- Use extra caution until the repair is complete: confirm the turn signals and high beams are doing what you selected before driving.
- Call Ram customer service at 1-800-853-1403 with questions about recall number 23V799.
What happens at the repair
At the dealer, a Ram technician updates the steering column control module software. The technician also inspects the module and replaces it if the inspection shows replacement is needed. The recall repair is free, including parts and labor. FCA US has a reimbursement program for owners who already paid to fix the same problem before the field action. Follow the owner letter instructions and send the original receipt or other adequate proof of payment to FCA US for expense confirmation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 28, 2023 | NHTSA published the recall |
|---|---|
| December 19, 2023 | Owner notification mailed |
| January 17, 2024 | Dealer notification began |
| January 17, 2024 | Dealer notification ended |
| January 17, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 17, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V799?
Recall 23V799 covers 185,251 2023-2024 Ram 1500, 2500, 3500, 4500, and 5500 vehicles with steering column control module software that can mix up high-beam and turn-signal operation. Ram dealers will update the SCCM software and inspect or replace the module for free.
What should I do if my 2023-2024 Ram 1500, 2500, 3500, 4500, or 5500 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V799. If it is, contact a franchised Ram dealer to schedule the steering column control module software update and inspection. Reference recall number 23V799, or Ram recall numbers B2A and D5A, when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ram dealers will update the steering column control module software, then inspect and replace the module as needed, free of charge.
What is the safety risk?
The safety risk is confusion or reduced visibility for other road users. The defect can activate the high beams when the turn signal is used, activate the turn signal when the high beams are used, or stop the turn signal from self-canceling, increasing crash risk.
When were owners notified about recall 23V799?
Ram mailed owner notification letters on December 19, 2023. If you bought the vehicle used or never received a letter, check your VIN and call a franchised Ram dealer with recall number 23V799, or Ram recall numbers B2A and D5A.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V799000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 23V799 |
| NHTSA recall # (full) | 23V799000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →