Recall 23V795 covers 22 specified-year Micro Bird G5 School Bus vehicles for wheelchair anchorage detachment. Repair is free at any franchised Micro Bird dealer.
Micro Bird is recalling 22 model years 2006, 2007, 2008, 2010, 2011, 2012, 2014, 2015, 2020, 2021 G5 School Bus vehicles because wheelchair track anchorages can detach during a crash. Detached anchorages do not adequately restrain an occupant, increasing injury risk; Micro Bird dealers will complete the repair free of charge.
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What's wrong?
On the affected 2006, 2007, 2008, 2010, 2011, 2012, 2014, 2015, 2020, 2021 Micro Bird G5 School Bus buses, the wheelchair track anchorage is the floor hardware that gives wheelchair tie-downs a fixed place to lock in. During normal use, the track and its fasteners hold the wheelchair restraint system to the bus floor so the chair stays secured with the passenger seating and crash protection system.
Micro Bird found that the hardware used for transversal wheelchair track anchorages does not provide enough strength for the required crash load. In a crash, the anchorage can pull loose instead of keeping the wheelchair secured. That is why these buses do not meet the school bus passenger seating and crash protection requirement referenced in NHTSA campaign 23V795.
There is no warning sign before failure. The anchorage is not expected to show a driver or passenger a visible symptom before it detaches in a crash.
Who's affected?
This recall spans selected G5 School Bus model years from 2006 through 2021, all tied to the wheelchair track anchorage fasteners.
| 2010 Micro Bird G5 School Bus | Critical fasteners |
|---|---|
| 2006 Micro Bird G5 School Bus | Critical fasteners |
| 2007 Micro Bird G5 School Bus | Critical fasteners |
| 2020 Micro Bird G5 School Bus | Critical fasteners |
| 2011 Micro Bird G5 School Bus | Critical fasteners |
| 2021 Micro Bird G5 School Bus | Critical fasteners |
| 2015 Micro Bird G5 School Bus | Critical fasteners |
| 2008 Micro Bird G5 School Bus | Critical fasteners |
| 2012 Micro Bird G5 School Bus | Critical fasteners |
| 2014 Micro Bird G5 School Bus | Critical fasteners |
| Units affected | 22 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
If wheelchair track anchorages detach, the wheelchair occupant is not restrained as designed, increasing injury risk during a crash. Until the repair is complete, confirm whether the bus is included and schedule service soon. Repair is free at any franchised Micro Bird dealer.
What should I do?
- Check your VIN to confirm your 2006, 2007, 2008, 2010, 2011, 2012, 2014, 2015, 2020, 2021 Micro Bird G5 School Bus is included in this recall.
- Contact a franchised Micro Bird dealer to schedule the free transversal-anchorage reattachment that secures the wheelchair track anchorages.
- Bring any owner letter Micro Bird mailed, or reference recall number 23V795 and Micro Bird recall 23-104-TUS when you call.
- Avoid using the affected wheelchair track anchorages for passengers until the repair is complete.
- Call Micro Bird customer service at 1-819-477-2012 with questions about the repair appointment.
What happens at the repair
At the dealer, a Micro Bird technician reattaches the transversal wheelchair track anchorages so they can secure the wheelchair position as intended. The recall repair is free, including parts and labor. If you paid out of pocket to fix this defect before the owner notification letter, submit your claim to Ecotuned Technologies. Ecotuned Technologies reviews the claim and provides approved reimbursement in part or in full.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 23, 2023 | NHTSA published the recall |
|---|---|
| December 4, 2023 | Dealer notification began |
| December 8, 2023 | Dealer notification ended |
| January 15, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 15, 2024 | Interim owner notification (was planned for this date) |
| January 17, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V795?
Recall 23V795 covers 22 2006, 2007, 2008, 2010, 2011, 2012, 2014, 2015, 2020, and 2021 Micro Bird G5 School Bus vehicles with transversal wheelchair track anchorages. The anchorages can detach during a crash and fail to adequately restrain an occupant, increasing injury risk. Micro Bird dealers will reattach the anchorages for free.
What should I do if my 2006, 2007, 2008, 2010, 2011, 2012, 2014, 2015, 2020, 2021 Micro Bird G5 School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 23V795. If it is, contact a franchised Micro Bird dealer to schedule the transversal anchorage reattachment. Reference recall 23V795 and Micro Bird recall number 23-104-TUS when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Micro Bird's remedy says dealers will reattach the transversal anchorages free of charge. Parts and labor are covered at a franchised Micro Bird dealer.
What is the safety risk?
The safety risk is loss of proper wheelchair restraint during a crash. If the transversal wheelchair track anchorages detach, they fail to adequately restrain an occupant, increasing the risk of injury. The dealer repair reattaches the anchorages to correct the defect.
When were owners notified about recall 23V795?
Micro Bird mailed owner notification letters on January 17, 2024. If you own or operate one of these buses and never received a letter, check your VIN and call Micro Bird customer service at 1-819-477-2012 with recall number 23V795 or 23-104-TUS.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V795000 |
|---|---|
| Micro Bird customer service | 1-819-477-2012 |
| NHTSA recall # | 23V795 |
| NHTSA recall # (full) | 23V795000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →