Recall 23V787 affects 32,125 2021-2023 Jeep Wrangler PHEV SUVs for high-voltage battery fire risk. Do not recharge. Park outside. Free repair at a Jeep dealer.
A fire while parked or driving increases the risk of injury. There is no warning sign before failure. Park outside and away from structures, and do not recharge the vehicle until the repair is complete. Repair is free at any franchised Jeep dealer.
Jeep is recalling 32,125 2021-2023 Wrangler plug-in hybrid vehicles under recall 23V787 because the high-voltage battery can fail internally and lead to a fire while parked or driving. Owners should park outside and away from structures until the free Jeep dealer repair is complete.
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What's wrong?
The 2021-2023 Jeep Wrangler PHEV uses a 400V high voltage battery pack to store energy for electric driving and assist the gas engine. The battery pack is made of modules and cells inside a protected case. In normal operation, it supplies propulsion power, accepts charge, and is managed by vehicle software that monitors the pack.
On affected Wrangler PHEVs, the battery pack can fail internally. Jeep has not identified the exact defect, and the root cause remains under investigation. The concern is inside the high voltage battery, so the failure is not a loose cable or a normal wear item. Internal battery failure can lead to a vehicle fire while the Wrangler is parked or being driven.
There is no warning sign before failure. Owners should not expect a dashboard message, noise, smell, or drivability change before the battery fails.
Who's affected?
All three listed model years point to the same high-voltage traction battery component.
| 2023 Jeep Wrangler | high-voltage traction battery |
|---|---|
| 2022 Jeep Wrangler | high-voltage traction battery |
| 2021 Jeep Wrangler | high-voltage traction battery |
| Units affected | 32,125 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2021-2023 Jeep Wrangler does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A fire while parked or driving increases the risk of injury. There is no warning sign before failure. Park outside and away from structures, and do not recharge the vehicle until the repair is complete. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Jeep Wrangler is included in this recall.
- Contact a franchised Jeep dealer to schedule the free high-voltage battery software update and battery pack replacement if needed, which addresses the internal battery failure that can lead to fire.
- Park outside and away from structures, and do not recharge the vehicle until the recall repair is complete.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 23V787 and Jeep recall 89A when you call.
- Call Jeep customer service at 1-800-853-1403 with questions about scheduling or superseded recall 24V-720.
What happens at the repair
At the dealer, a Jeep technician updates the high voltage battery pack software and replaces the battery pack assembly when the vehicle needs replacement. The recall repair, including parts and labor, is free. Until the repair is complete, follow Jeep's instructions not to recharge the vehicle and to park outside and away from structures. FCA US offers reimbursement for owners who already paid for a related repair. Send the original receipt or other adequate proof of payment to FCA US for expense confirmation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 22, 2023 | NHTSA published the recall |
|---|---|
| January 11, 2024 | Dealer notification began |
| January 11, 2024 | Dealer notification ended |
| January 11, 2024 | Interim owner notification (was planned for this date) |
| March 7, 2024 | Owner notification mailed |
| March 7, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 23V787?
Recall 23V787 covers 32,125 2021-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles with a high voltage battery defect that can lead to a vehicle fire while parked or driving. Jeep dealers will update the battery pack software and replace the battery pack assembly if needed, free of charge.
What should I do if my 2021-2023 Jeep Wrangler is on this recall?
Check your VIN to confirm your specific Wrangler is included in recall 23V787. If it is, do not recharge the vehicle, park outside and away from structures, and contact a franchised Jeep dealer to schedule the battery software update and battery replacement if needed.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost. A franchised Jeep dealer will update the high voltage battery pack software and replace the battery pack assembly if needed, with parts and labor covered.
Is it safe to park or charge my Jeep Wrangler PHEV?
Park outside and away from structures until the recall repair is complete. The recalled high voltage battery can fail internally and lead to a fire while parked or driving, increasing injury risk. Jeep also told owners not to recharge affected vehicles until they are repaired.
When were owners notified about recall 23V787?
Jeep mailed owner notification letters on March 7, 2024. If you bought the Wrangler used or never received a letter, the VIN still decides whether the recall applies. Reference recall 23V787 or Jeep recall number 89A when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V787000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 23V787 |
| NHTSA recall # (full) | 23V787000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →