Recall 23V783 affects 1,463 2022-2023 Rivian R1T and R1S vehicles for defroster controls disabled after a software update. Rivian released a free OTA update.
Rivian is recalling 1,463 2022-2023 R1T and R1S vehicles under recall 23V783 because a software update affected the windshield defroster and defogger controls. Without those controls, visibility drops and crash risk increases, so Rivian will restore the system free of charge.
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What's wrong?
The affected software update on 2022-2023 Rivian R1T and R1S vehicles controls part of the infotainment system, including the screen controls for the defroster and defogger. Those controls let the driver direct heat and airflow to the windshield and windows so moisture or frost can be cleared while driving. When they work normally, the HVAC system gives the driver a clear way to restore visibility from inside the cabin.
Rivian says software update 2023.42 made the in-vehicle defroster controls and related functionality unavailable during vehicle operation. The problem was not a broken heater core, fan, or duct. It was a software issue in the infotainment controls, so the driver lacked access to the normal defroster and defogger commands after the update installed.
There is no warning sign before failure. An owner would notice the problem when the defroster or defogger controls are unavailable on the screen or fail to respond during operation.
Who's affected?
Covers R1T and R1S vehicles across 2022-2023, with software update 2023.42 tied to infotainment software and defroster or HVAC visibility components.
| 2023 Rivian R1T | Software |
|---|---|
| 2023 Rivian R1T | visibility component |
| 2022 Rivian R1S | Software |
| 2022 Rivian R1S | visibility component |
| 2023 Rivian R1S | Software |
| 2023 Rivian R1S | visibility component |
| 2022 Rivian R1T | Software |
| 2022 Rivian R1T | visibility component |
| Units affected | 1,463 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the defrosting or defogging system does not work, windshield visibility can drop and crash risk increases. Avoid driving when fog or ice blocks your view, then install Rivian's free software update or contact Rivian service. Repair is free at any franchised Rivian dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Rivian R1T or R1S is included in this recall.
- Install the free Rivian over-the-air software update that restores defroster and defogger controls.
- Contact a Rivian service center if the update is not available in the vehicle, and reference recall number 23V783.
- Confirm the windshield defroster and defogger controls work after the update before driving in conditions that need clear glass.
- Call Rivian customer service at 1-888-748-4261 with questions, and mention Rivian recall FSAM-1331.
What happens at the repair
Rivian has released a free over-the-air software update for this recall. The update handles the vehicle software tied to the defroster and defogger controls, so affected owners do not need a paid shop visit for the recall remedy. If you already paid for a related repair before the field action, Rivian's reimbursement practice covers confirmed expenses. Send the original receipt or other adequate proof of payment to Rivian for review, as described in the owner letter.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 21, 2023 | NHTSA published the recall |
|---|---|
| December 21, 2023 | Owner notification mailed |
| January 11, 2024 | Dealer notification began |
| January 11, 2024 | Dealer notification ended |
| January 11, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 11, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V783?
Recall 23V783 covers 1,463 2022-2023 Rivian R1T and R1S vehicles with software that deactivated windshield defroster and defogger controls. Reduced windshield visibility raises crash risk. Rivian released a free over-the-air software update to fix the problem.
What should I do if my 2022-2023 Rivian R1T or R1S is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V783. If it is, install the free Rivian over-the-air software update. If the update is missing or failed, contact Rivian customer service at 1-888-748-4261 and reference recall FSAM-1331.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Rivian released the over-the-air software update free of charge. You do not pay for the software remedy tied to recall 23V783.
What is the safety risk?
The safety risk is reduced driver visibility through the windshield. If the defroster or defogger controls do not operate, fog, frost, or ice blocks the driver's view and raises crash risk. The free software update restores the affected controls.
When did Rivian notify owners?
Rivian mailed owner notification letters on December 21, 2023. Used-vehicle owners or owners who never received a letter should still check the VIN, because the VIN decides whether the free software recall applies to that exact R1T or R1S.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V783000 |
|---|---|
| Rivian customer service | 1-888-748-4261 |
| NHTSA recall # | 23V783 |
| NHTSA recall # (full) | 23V783000 |
Source documents
-
Download Recall Report (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →