Recall 23V780 affects 346 2019-2024 Volvo S60 vehicles for improperly secured passenger air bags. Repair is free at any franchised Volvo dealer.
Volvo is recalling 346 2019-2024 S60 sedans because the passenger air bag can be improperly secured and deploy improperly in a crash. An air bag that does not deploy properly increases the risk of injury, and Volvo dealers will complete the repair free of charge.
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What's wrong?
The passenger airbag in a 2019-2024 Volvo S60 is mounted inside the passenger side of the dashboard and held in place by retaining screws. Its job is to stay fixed in the correct position until a crash sensor commands deployment, then inflate toward the passenger in a controlled path.
On affected S60 vehicles, those retaining screws were not tightened to the required torque during assembly. The problem came from the assembly line process, not from normal wear. If the airbag is not secured properly, the module can shift from its intended position and deploy improperly in a crash.
There is no warning sign before failure. The dashboard can look normal, and no airbag warning light is expected from this condition, so an owner will not be able to confirm the loose retaining screws by driving or looking at the cabin.
Who's affected?
Spans the S60 from 2019 through 2024, all involving the front air bag.
| 2022 Volvo S60 | front air bag |
|---|---|
| 2023 Volvo S60 | front air bag |
| 2019 Volvo S60 | front air bag |
| 2020 Volvo S60 | front air bag |
| 2021 Volvo S60 | front air bag |
| 2024 Volvo S60 | front air bag |
| Units affected | 346 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
There is no warning sign before a passenger air bag bolt problem. If the air bag does not deploy properly in a crash, injury risk increases. Confirm whether your VIN is included and schedule the inspection soon; the dealer will tighten the passenger air bag bolts if needed. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2019-2024 Volvo S60 is included in this recall.
- Contact your nearest franchised Volvo dealer to schedule the free passenger-air-bag bolt inspection and tightening so the air bag is secured for proper deployment.
- Bring the owner notice if you have it, and reference recall number 23V780 when you call.
- Avoid delaying the repair, since the passenger air bag is the affected safety part.
- Call Volvo customer service at 1-800-458-1552 with questions about Volvo recall R10254.
What happens at the repair
At the dealer, a Volvo technician inspects the bolts that secure the passenger air bag and tightens them as needed. The inspection and bolt-tightening work are free under recall 23V780. If you paid out of pocket for this same air bag repair before receiving the owner letter, Volvo offers a reimbursement path for that expense. Keep your repair paperwork and contact Volvo Customer Care at 1-800-458-1552 to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 21, 2023 | NHTSA published the recall |
|---|---|
| November 21, 2023 | Dealer notification began |
| November 21, 2023 | Dealer notification ended |
| January 5, 2024 | Owner notification mailed |
| January 15, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V780?
Recall 23V780 covers 346 2019-2024 Volvo S60 vehicles with a passenger air bag that is not secured properly. In a crash, the air bag can deploy improperly and increase injury risk. Volvo dealers will inspect and tighten the passenger air bag bolts for free.
What should I do if my 2019-2024 Volvo S60 is on this recall?
Check your VIN to confirm your specific S60 is included in recall 23V780. If it is, contact a franchised Volvo dealer to schedule the passenger air bag bolt inspection and tightening. Reference recall number 23V780 or Volvo recall R10254 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Volvo will inspect and tighten the bolts securing the passenger air bag free of charge at any franchised Volvo dealer.
What is the safety risk?
The safety risk is an air bag that does not deploy properly in a crash. That increases the risk of injury for the passenger. The fix is a dealer inspection and bolt tightening for the passenger air bag, free of charge.
What if I bought my Volvo S60 used?
The free recall repair still applies. Recalls follow the VIN, not the first owner. If you never received Volvo's January 5, 2024 owner letter, check your VIN and give the dealer recall number 23V780 or Volvo recall R10254.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V780000 |
|---|---|
| Volvo customer service | 1-800-458-1552 |
| NHTSA recall # | 23V780 |
| NHTSA recall # (full) | 23V780000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →