Recall 23V770 affects 201 2024 BMW 330I, X4, X3, and 230I vehicles for loose steering gear. Repair is free at any franchised BMW dealer.
BMW is recalling 201 2024 330I, X4, X3, and 230I vehicles because the steering gear was not tightened properly and can loosen. A loose steering gear can cause loss of vehicle control and increase the risk of a crash, and BMW dealers will inspect and repair the steering gear free of charge.
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What's wrong?
The steering gear on the 2024 BMW 330I, X4, X3, and 230I is the assembly that turns steering-wheel input into movement at the front wheels. It includes a servo unit, which adds power assistance, and a housing rack, which helps move the steering linkage. Those pieces need to stay firmly bolted together for predictable steering feel and control.
In this recall, the supplier process used to join the servo unit to the housing rack was changed, and the steering gear was not built to specification. The bolts connecting those parts were not seated properly. Over time, loose bolts can reduce steering gear function, which can affect vehicle handling and control.
The driver can notice unusual noise or vibration before the problem worsens. If your 2024 BMW makes new steering-area noise or vibration, describe that symptom to the BMW dealer when you schedule the free recall repair.
Who's affected?
Covers the 330I, X4, X3, and 230I model lines from the 2024 model year, all using the same steering gear.
| 2024 BMW 330I | steering system |
|---|---|
| 2024 BMW X4 | steering system |
| 2024 BMW X3 | steering system |
| 2024 BMW 230I | steering system |
| Units affected | 201 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A loose steering gear can cause loss of vehicle control and increase the risk of a crash. If you hear unusual steering noise or feel vibration, limit driving and call a BMW dealer for guidance. Schedule the recall repair soon. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm whether your 2024 BMW 330I, X4, X3, or 230I is included in this recall.
- Contact a franchised BMW dealer to schedule the free steering-gear replacement that secures the loose steering gear.
- Bring the recall notice BMW mailed, or reference recall number 23V770 when you call.
- Call BMW customer service at 1-800-525-7417 if you need help before the dealer appointment.
- Drive cautiously until the steering-gear replacement is complete.
What happens at the repair
At the dealer, a BMW technician replaces the steering gear covered by the recall. Parts and labor are free, and the repair is available through a BMW dealer. BMW used its general reimbursement plan on file for this campaign, so documented steering gear repairs already paid out of pocket can be submitted through BMW's standard reimbursement process. Bring repair paperwork and proof of payment to the service desk, or contact BMW customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 16, 2023 | NHTSA published the recall |
|---|---|
| November 16, 2023 | Dealer notification began |
| November 16, 2023 | Dealer notification ended |
| January 8, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 8, 2024 | Interim owner notification (was planned for this date) |
| January 11, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V770?
Recall 23V770 covers 201 2024 BMW 330I, X4, X3, and 230I vehicles with steering gear that was not tightened properly and can loosen. A loose steering gear can cause loss of vehicle control. BMW dealers will replace the steering gear for free.
What should I do if my 2024 BMW 330I, X4, X3, or 230I is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V770. If it is, contact a franchised BMW dealer to schedule steering gear replacement. Reference recall number 23V770 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and BMW will replace the steering gear free of charge at any franchised BMW dealer. Parts and labor are covered for vehicles included in recall 23V770.
Is it safe to drive my BMW before the recall repair?
The recall does not tell owners to stop driving, but the defect involves steering control. A loose steering gear can cause loss of vehicle control and raise crash risk. If your VIN is included, schedule the free steering gear replacement with a BMW dealer.
When did BMW notify owners about recall 23V770?
BMW mailed owner notification letters on January 11, 2024. If you bought the vehicle used or did not receive a letter, check your VIN to confirm whether your specific 2024 BMW is included, then contact a BMW dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V770000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 23V770 |
| NHTSA recall # (full) | 23V770000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →