Recall 23V765 affects 4 2024 Newell P50 motor coaches for incorrectly installed low beam headlights. Repair is free at any franchised Newell dealer.
Newell is recalling 4 2024 P50 motor coaches because the low beam headlights were installed incorrectly. Incorrect headlight aim can reduce oncoming drivers' visibility and increase crash risk, and Newell dealers will inspect and correct the headlights free of charge.
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What's wrong?
The low beam headlights on the 2024 Newell P50 are the forward lights used for normal night driving and poor visibility. They are supposed to aim light down the road without shining too high into oncoming traffic. Correct aim helps the driver see ahead while keeping glare out of other drivers' eyes.
On affected P50 motor coaches, the low beam headlights were installed in the wrong orientation during manufacturing. The light sits incorrectly in the headlight bucket, so the beam points higher than intended. Newell found the issue after a coach's headlights illuminated much higher than normal in the distance.
There is no warning sign before failure. The operator has no dashboard warning or indicator for this installation error, so the problem is noticed only by how the headlights shine or during inspection.
Who's affected?
| 2024 Newell P50 | Headlights |
|---|---|
| Units affected | 4 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Newell P50 motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Incorrectly installed headlights can reduce visibility for oncoming traffic and increase the risk of a crash. There is no warning sign for the driver, so schedule the headlight adjustment soon and use extra care in low light. Repair is free at any franchised Newell dealer.
What should I do?
- Check your VIN to confirm your 2024 Newell P50 is included in this recall.
- Contact a franchised Newell dealer to schedule the free low-beam headlight adjustment that corrects the incorrect installation.
- Bring the owner letter if you received one. If not, reference recall number 23V765 when you call.
- Use extra caution in low light until the repair is complete.
What happens at the repair
At the service center, a Newell technician adjusts the low beam headlights so they are aimed correctly. The recall repair is free, and Newell says the work can be done at its Oklahoma service center or at another service center when that location is more practical. Newell will cover the remedy cost at that service center. If you already paid a service center out of pocket for this headlight adjustment, Newell will reimburse the cost. Owners who prefer to service their own coach can ask Newell for the repair instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 13, 2023 | NHTSA published the recall |
|---|---|
| November 20, 2023 | Dealer notification began |
| November 20, 2023 | Interim owner notification (was planned for this date) |
| November 30, 2023 | Owner notification mailed |
| November 30, 2023 | Dealer notification ended |
Frequently asked questions
What is recall 23V765?
Recall 23V765 covers 4 2024 Newell P50 motor coaches with low beam headlights that were installed incorrectly. The misaligned lights can reduce visibility for oncoming traffic and increase crash risk. Newell dealers will adjust the low beam headlights for free.
What should I do if my 2024 Newell P50 is on this recall?
Check your VIN to confirm your specific coach is included in recall 23V765. If it is, contact a Newell dealer or Newell customer service at 1-888-363-9355 to schedule the low beam headlight adjustment. Reference recall 23V765 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Newell dealers will adjust the low beam headlights free of charge. Parts and labor are covered for vehicles included in recall 23V765.
What is the safety risk?
The safety risk is reduced visibility for oncoming traffic. If the low beam headlights are aimed or installed incorrectly, other drivers have less light guidance at night or in low visibility, increasing crash risk. The dealer repair corrects the headlight adjustment.
When were owners notified about recall 23V765?
Newell mailed owner notification letters on November 30, 2023. If you bought the coach used or never received a letter, check your VIN to confirm whether your 2024 P50 is included, then contact a Newell dealer for the free headlight adjustment.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V765000 |
|---|---|
| Newell customer service | 1-888-363-9355 |
| NHTSA recall # | 23V765 |
| NHTSA recall # (full) | 23V765000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →