Recall 23V762 affects 718 2021-2023 Nova Bus Lfs transit buses for intermittent turn-signal failure. Repair is free at any franchised Nova Bus dealer.
Nova Bus is recalling 718 2021-2023 Lfs transit buses equipped with a directional foot switch because the turn signals can intermittently stop working. Without working turn signals, other drivers are not alerted before the bus turns, increasing crash risk; the Nova Bus dealer repair is free.
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What's wrong?
The directional foot switch in a 2021-2023 Nova Bus Lfs transit bus is the driver's turn signal control. Instead of a hand stalk, this switch lets the driver command the left or right signal with a foot input, then sends that electrical signal through the exterior lighting circuit. The turn signals depend on a steady connection inside the switch wiring.
On affected buses, the splice block inside the switch was not crimped tightly enough. A crimp is the squeezed metal connection that holds wires together and lets current pass. When that connection is loose, the electrical path opens or becomes unstable. The result is turn signals that stop working at the moment the driver needs to show a lane change or turn.
There is no warning sign before failure. The signal indicator and exterior lamps can work normally, then become inoperative without a separate alert to the driver.
Who's affected?
The same directional foot switch is listed for all 3 model years.
| 2023 Nova Bus Lfs | Turn signal |
|---|---|
| 2022 Nova Bus Lfs | Turn signal |
| 2021 Nova Bus Lfs | Turn signal |
| Units affected | 718 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
Inoperative turn signals can leave nearby drivers without notice that the bus is turning, increasing the risk of a crash. There is no warning sign before the failure occurs, so have the vehicle inspected promptly and use extra caution until the repair is complete. Repair is free at any franchised Nova Bus dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Nova Bus Lfs is included in this recall.
- Contact a franchised Nova Bus dealer to schedule the free turn-signal wiring inspection and repair for the directional foot switch.
- Bring the recall notice Nova Bus mailed, or reference recall number 23V762 when you call.
- Use extra caution until the repair is complete. Verify turn signals before each route and avoid dispatching the bus with inoperative signals.
What happens at the repair
At the dealer, a Nova Bus technician inspects the directional foot switch wiring and repairs the wiring as needed so the turn signals work as intended. The recall repair is free, including parts and labor. If you already paid for a related directional foot switch or turn signal wiring repair before the recall notice, Nova Bus's standard reimbursement plan covers eligible documented expenses. Bring your repair invoice and payment records when you speak with Nova Bus customer service or the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 11, 2023 | NHTSA published the recall |
|---|---|
| November 15, 2023 | Dealer notification began |
| November 15, 2023 | Dealer notification ended |
| December 4, 2023 | Owner notification mailed |
| December 20, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 20, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V762?
Recall 23V762 covers 718 2021-2023 Nova Bus Lfs transit buses equipped with a directional foot switch. The turn signals can intermittently stop working, so other drivers do not receive a turn signal from the bus. Nova Bus will inspect and repair the foot-switch wiring for free.
What should I do if my 2021-2023 Nova Bus Lfs is on this recall?
Check your VIN to confirm whether your specific bus is included in recall 23V762. If it is, contact a franchised Nova Bus dealer or Nova Bus customer service at 1-800-350-6682 to arrange the directional foot switch wiring inspection and repair. Reference Nova Bus recall CR5507 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Nova Bus will inspect and repair the directional foot switch wiring free of charge. Parts and labor are covered at a franchised Nova Bus service location.
What is the safety risk?
The risk is that the turn signals stop working intermittently. When that happens, other drivers do not receive clear notice that the bus is turning, which increases crash risk. If your VIN is included, arrange the free wiring inspection and repair before returning the bus to regular service.
When were owners notified about recall 23V762?
Nova Bus mailed owner notification letters on December 4, 2023. If you manage or own a 2021-2023 Nova Bus Lfs and never received a letter, check your VIN and call Nova Bus customer service at 1-800-350-6682 with recall number CR5507.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V762000 |
|---|---|
| Nova Bus customer service | 1-800-350-6682 |
| NHTSA recall # | 23V762 |
| NHTSA recall # (full) | 23V762000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →