Recall 23V756 affects 985 2022-2023 Hino NE7A, NE7B, NJ7A, NJ7B, NV7A, and NV7B trucks with misleading Park indicators. Free repair at any franchised Hino dealer.
Hino is recalling 985 2022-2023 NE7A, NE7B, NJ7A, NJ7B, NV7A, and NV7B vehicles equipped with 2500 series transmissions because the shift selector shows Park "P" even though the transmission has no mechanical park mechanism. If the parking brake is not applied, the vehicle can roll away and increase crash risk; Hino dealers will complete the recall repair free of charge.
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What's wrong?
The transmission floor shift assembly is the lever and indicator the driver uses to choose a gear. On these 2022-2023 Hino NE7A, NE7B, NJ7A, NJ7B, NV7A, and NV7B trucks with a 2500 series transmission, the selector shows a Park "P" position. A Park position normally means the transmission has a mechanical park mechanism that helps hold the truck when it is stopped.
On affected trucks, Hino says the wrong shift selector was delivered to the assembly line and installed without proper verification. The selector shows Park, but the transmission does not contain the mechanical park mechanism behind that label. The replacement selector removes the P position, so the driver is not shown a function the transmission does not have.
There is no warning sign before failure. The issue is visible in the shift pattern: if one of these trucks has a selector marked with P, that marking is the defect indicator.
Who's affected?
Covers 6 Hino truck models across the 2022 and 2023 model years, all tied to the automatic transmission shift selector assembly.
| 2023 Hino NJ7B | automatic transmission |
|---|---|
| 2023 Hino NV7B | automatic transmission |
| 2022 Hino NV7A | automatic transmission |
| 2023 Hino NJ7A | automatic transmission |
| 2023 Hino NE7B | automatic transmission |
| 2022 Hino NE7A | automatic transmission |
| 2023 Hino NE7A | automatic transmission |
| 2022 Hino NJ7B | automatic transmission |
| 2022 Hino NE7B | automatic transmission |
| 2022 Hino NV7B | automatic transmission |
| 2023 Hino NV7A | automatic transmission |
| 2022 Hino NJ7A | automatic transmission |
| Units affected | 985 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A shift selector set to Park "P" without the parking brake applied creates rollaway risk, increasing crash risk. Apply the parking brake every time you park until the dealer completes the shift selector inspection and any needed replacement. Repair is free at any franchised Hino dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Hino NE7A, NE7B, NJ7A, NJ7B, NV7A, or NV7B is included in this recall.
- Contact a franchised Hino dealer to schedule the free shift-selector inspection and replacement that corrects the Park position on trucks without a mechanical park mechanism.
- Set the parking brake every time before leaving the truck, even when the selector is in Park.
- Bring the recall notice if you have it. If not, reference recall number 23V756 and Hino recall M0440 when you call.
- Call Hino customer service at (248) 699-9300 with questions about the repair.
What happens at the repair
At the dealer, a Hino technician inspects the transmission shift selector and replaces it if the selector is covered by the recall. The repair is free, including parts and labor. If you already paid for repairs tied to this defect, Hino will consider reimbursement for related repairs performed up to 10 days after the final customer notification. Send the request with paid receipts to warranty@hino.com.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 9, 2023 | NHTSA published the recall |
|---|---|
| November 10, 2023 | Dealer notification began |
| November 10, 2023 | Dealer notification ended |
| January 3, 2024 | Owner notification mailed |
| January 5, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 5, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V756?
Recall 23V756 covers 985 2022-2023 Hino NE7A, NE7B, NJ7A, NJ7B, NV7A, and NV7B vehicles equipped with a 2500 series transmission. The shift selector shows a Park 'P' position even though the transmission has no mechanical park mechanism. Hino dealers will inspect and replace the selector for free.
What should I do if my 2022-2023 Hino NE7A, NE7B, NJ7A, NJ7B, NV7A, or NV7B is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V756. If it is, contact a franchised Hino dealer to schedule the shift-selector inspection and replacement if needed. Reference recall 23V756 or Hino recall M0440 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Hino dealers will inspect the shift selector and replace it as necessary free of charge, regardless of where the vehicle was originally purchased.
What is the safety risk in recall 23V756?
The vehicle can roll away if the selector is placed in Park 'P' without the parking brake applied. That increases crash risk. Until the dealer completes the recall repair, apply the parking brake every time the vehicle is parked.
When were owners notified about recall 23V756?
Hino mailed owner notification letters on January 03, 2024. If you bought the vehicle used or never received a letter, the VIN still decides whether this recall applies. Check your VIN, then contact a franchised Hino dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V756000 |
|---|---|
| Hino customer service | (248) 699-9300 |
| NHTSA recall # | 23V756 |
| NHTSA recall # (full) | 23V756000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →