Recall 23V753 affects 32 2023 Chrysler Pacifica plug-in hybrids for a 12-volt battery isolator short. Park outside. Free repair at any franchised Chrysler dealer.
A fire while parked or driving increases the risk of injury. There is no warning sign before the condition becomes dangerous, so park the Pacifica outside and away from structures until the recall repair is complete. Schedule the free dealer repair soon. Repair is free at any franchised Chrysler dealer.
Chrysler is recalling 32 2023 Pacifica plug-in hybrid vehicles under recall 23V753 because an incorrectly installed 12-volt battery isolator post can cause an electrical short. The short can start a fire while parked or driving, so owners should park outside and away from structures until a Chrysler dealer completes the free repair.
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What's wrong?
The 12-volt battery system in the 2023 Chrysler Pacifica plug-in hybrid powers conventional electrical equipment and manages low-voltage power around the hybrid system. The isolator post and anti-rotation stud are mounting and spacing pieces near the positive battery circuit. Their job is to keep that circuit held in the correct position and separated from grounded metal.
On affected Pacifica vehicles, the 12-volt isolator post was installed in the wrong location during assembly. That placement leaves the positive battery circuit able to short to ground, which means electrical current takes an unintended path into metal. A short in that circuit can generate heat and start a fire while the vehicle is parked or driving.
There is no warning sign before failure. Do not rely on a dashboard message or change in driving feel to identify the problem before the short happens.
Who's affected?
| 2023 Chrysler Pacifica | battery |
|---|---|
| Units affected | 32 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Chrysler Pacifica minivan is on the list. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
A fire while parked or driving increases the risk of injury. There is no warning sign before the condition becomes dangerous, so park the Pacifica outside and away from structures until the recall repair is complete. Schedule the free dealer repair soon. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2023 Chrysler Pacifica plug-in hybrid is included in this recall.
- Contact a franchised Chrysler dealer to schedule the free 12-volt battery isolator correction that fixes the short-circuit fire risk.
- Park outside and away from structures until the recall repair is complete.
- Bring the recall notice if Chrysler mailed one. If not, reference recall number 23V753 when you call.
- Call Chrysler customer service at 1-800-853-1403 with questions.
What happens at the repair
At the dealer, a Chrysler technician corrects the 12-volt battery isolator so it fits the anti-rotation stud properly. Until the recall repair is complete, park outside and away from structures. The recall repair is free, and parts and labor are covered. If you already paid out of pocket for this isolator related repair before the recall notice, FCA US asks customers to send the original receipt or other proof of payment so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 9, 2023 | NHTSA published the recall |
|---|---|
| November 28, 2023 | Owner notification mailed |
| December 29, 2023 | Dealer notification began |
| December 29, 2023 | Dealer notification ended |
| December 29, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 29, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V753?
Recall 23V753 covers 32 2023 Chrysler Pacifica plug-in hybrid electric vehicles with an incorrectly installed 12-volt battery isolator post. The defect can cause an electrical short and a fire while parked or driving. Chrysler dealers will correct the isolator for free.
What should I do if my 2023 Chrysler Pacifica is on this recall?
Check your VIN to confirm your specific Pacifica is included in recall 23V753. If it is, park outside and away from structures until the dealer completes the repair. Call a franchised Chrysler dealer and reference recall number B0A or 23V753.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Chrysler dealers will correct the 12-volt battery isolator so it fits the anti-rotation stud, and parts and labor are covered by the recall.
Is it safe to park my Chrysler Pacifica in a garage?
No. Chrysler says affected vehicles need to be parked outside and away from structures until the recall repair is complete. The concern is an electrical short that can start a fire while the vehicle is parked or driving.
When did Chrysler notify owners about this recall?
Chrysler mailed owner notification letters on November 28, 2023. If you bought the vehicle used or never received a letter, check your VIN and call a Chrysler dealer with recall number B0A or 23V753.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V753000 |
|---|---|
| Chrysler customer service | 1-800-853-1403 |
| NHTSA recall # | 23V753 |
| NHTSA recall # (full) | 23V753000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →