Recall 23V750 affects 24,025 2023-2024 Volkswagen ID.4 vehicles for sunshade fabric that lacks required fire retardancy. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 24,025 2023-2024 ID.4 vehicles because the panoramic roof's interior sunshade is not sufficiently fire retardant and fails the federal interior-material flammability standard. In a fire, that fabric can fuel the flames and increase injury risk; Volkswagen dealers will complete the repair free of charge.
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What's wrong?
The roller sunshade in the 2023-2024 Volkswagen ID.4 sits under the panoramic glass roof. It pulls across the roof glass to shade the cabin and is part of the vehicle's interior trim. Because it is inside the passenger area, the fabric has to meet federal flammability requirements for interior materials.
On the recalled ID.4, the sunshade material does not consistently meet FMVSS 302, the flammability standard for interior materials. Volkswagen found inconsistent test results, with the supplier's lab showing passing results while other testing did not. The root cause is currently unknown. The planned fix is not a parts replacement; the built-in sunshade is treated with a fabric flame retardant.
There is no warning sign before failure. Owners should not expect a visible change in the sunshade, a warning light, or a noise from the roof area that shows whether their vehicle is included.
Who's affected?
Covers the 2023 and 2024 ID.4 model years, both tied to the same roller sunshade under the panoramic glass roof.
| 2023 Volkswagen ID.4 | body or structural component |
|---|---|
| 2024 Volkswagen ID.4 | body or structural component |
| Units affected | 24,025 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If a fire starts, sunshade fabric that is not fire retardant can feed the flames and increase the risk of injury. There is no warning sign to watch for, so confirm whether your VIN is included and schedule the repair soon. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Volkswagen ID.4 is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free flame-retardant treatment for the panoramic-roof sunshade fabric that lacks the required fire-retardant protection.
- Bring the owner letter if you have it. If not, reference recall number 23V750 when you call.
- Keep flame and high heat away from the panoramic-roof sunshade until the dealer repair is complete.
What happens at the repair
At the dealer, a Volkswagen technician applies flame retardant to the panoramic roof sunshade fabric so the material meets the recall repair instructions. The recall repair is free, and parts and labor are covered now. Out-of-pocket repairs already paid are handled through the New Vehicle Limited Warranty, not through a separate reimbursement program, because the affected ID.4 vehicles are within that warranty period. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 10, 2023 | Dealer notification began |
|---|---|
| November 10, 2023 | Dealer notification ended |
| December 7, 2023 | NHTSA published the recall |
| December 15, 2023 | Owner notification mailed |
| January 5, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V750?
Recall 23V750 covers 24,025 2023-2024 Volkswagen ID.4 vehicles with panoramic glass roof sunshade fabric that is not sufficiently fire retardant. The issue means the vehicles do not meet Federal Motor Vehicle Safety Standard 302 for interior material flammability.
What should I do if my 2023-2024 Volkswagen ID.4 is on this recall?
Check your VIN to confirm your specific ID.4 is included in recall 23V750. If it is, contact a franchised Volkswagen dealer to schedule the sunshade fabric treatment. Reference recall number 23V750 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Volkswagen dealers will apply flame retardant to the panoramic glass roof sunshade fabric free of charge.
What is the safety risk in recall 23V750?
The safety risk is tied to fire behavior inside the vehicle. In recall 23V750, sunshade fabric that is not sufficiently fire retardant can further fuel a fire, increasing injury risk. Volkswagen's repair treats the fabric with flame retardant at no cost.
When were owners notified about this Volkswagen ID.4 recall?
Volkswagen mailed owner notification letters on December 15, 2023. If you bought the ID.4 used or never received a letter, the VIN still decides whether recall 23V750 applies to your vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V750000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 23V750 |
| NHTSA recall # (full) | 23V750000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →