Recall 23V741 affects 7 2024 Mercedes-Benz Glc 300 vehicles for unsecured windows and windshield air bag support. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 7 2024 Glc 300 SUVs under recall 23V741 because the front, rear, and fixed side windows are not properly secured and can detach. Detached glass can create a road hazard, and the windshield can fail to support the front air bags during deployment, increasing injury risk in a crash; Mercedes-Benz dealers will complete the free repair.
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What's wrong?
The glass on the 2024 Mercedes-Benz Glc 300 is bonded into the body, not just set in place. A urethane adhesive secures the windshield, rear window, and fixed side windows to the body opening. That bond keeps the glass in place during driving and helps the windshield support the front air bags when they deploy.
Mercedes-Benz traced this recall to a supplier production deviation. Some adhesive barrels were filled with material that did not meet specification, so the bond between the glass and body can be weaker than intended. If the bond releases, a window can detach from the vehicle. The windshield also can fail to provide the support the front air bags need during deployment.
Drivers can notice wind noise or water entering the cabin while driving. Treat those signs as evidence that the glass bond needs dealer inspection under recall 23V741.
Who's affected?
The same windshield issue appears under both visibility and body or structural component categories.
| 2024 Mercedes-Benz Glc 300 | visibility component |
|---|---|
| 2024 Mercedes-Benz Glc 300 | body or structural component |
| Units affected | 7 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Detached windows create a road hazard and increase the risk of a crash or injury. The defect also leaves air bags improperly supported, which increases injury risk during a crash. Treat wind noise or water entering the cabin as a sign to schedule service soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2024 Mercedes-Benz Glc 300 is included in this recall.
- Contact your nearest franchised Mercedes-Benz dealer to schedule the free inspection and window replacement that secures the front, rear, and fixed side windows and supports front air bag deployment.
- Bring the recall notice if you have it. If not, reference recall number 23V741 when you call.
- Drive cautiously until the inspection and repair are complete, and stop using the vehicle if a window loosens or separates.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the front, rear, and fixed side windows to confirm they are properly secured. Any window covered by the recall that does not meet the repair standard is replaced. The inspection, replacement parts, and labor are free under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles remain under warranty. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 3, 2023 | NHTSA published the recall |
|---|---|
| November 10, 2023 | Dealer notification began |
| December 15, 2023 | Owner notification mailed |
| January 2, 2024 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 2, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V741?
Recall 23V741 covers 7 2024 Mercedes-Benz Glc 300 vehicles with front, rear, and fixed side windows that are not properly secured and can detach. The windshield support issue also affects front air bag deployment. Mercedes-Benz dealers will inspect and replace the affected windows for free.
What should I do if my 2024 Mercedes-Benz Glc 300 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V741. If it is, contact a franchised Mercedes-Benz dealer to schedule the window inspection and replacement. Reference recall 23V741 or Mercedes-Benz recall number 2023110003 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost. Mercedes-Benz dealers will inspect the front, rear, and fixed side windows and replace affected glass as needed, free of charge.
What is the safety risk?
Detached windows can create a road hazard and increase crash or injury risk. The recall also involves windshield support for the front air bags, which can increase injury risk during a crash if the air bags are not properly supported.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V741000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 23V741 |
| NHTSA recall # (full) | 23V741000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →