Recall 23V729 covers 73 2022-2024 Chinook Bayside motorhomes for rearview cameras that fail in reverse. Free repair once available.
Chinook is recalling 73 2022-2024 Bayside motorhomes because the rearview camera, or the 360-degree view camera when equipped, does not always show a rear image in reverse. Reduced rear visibility increases crash risk, and the Chinook dealer repair will be free once the fix is available.
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What's wrong?
The rearview camera on a 2022-2024 Chinook Bayside is part of the back-over prevention system. When the motorhome is shifted into reverse, the camera sends video through its internal connector and wiring to the image processing module, which puts the rear view, or 360-degree view on equipped vehicles, on the display. That image helps the driver see the area behind the motorhome before backing.
On affected Bayside motorhomes, the camera signal can drop out before the image reaches the screen. Inside the camera, heat-related micro-movement between tin-plated contacts forms tin oxide, which weakens the connection. Misaligned internal connectors or the way the wiring is retained can further degrade the circuit. On Transit vehicles with 360 View, the IPMB software can show a blue image, a full blue screen, or a black screen when reverse starts.
There is no warning sign before failure. The first sign is the missing rearview image when the vehicle is placed in reverse.
Who's affected?
Covers the 2022, 2023, and 2024 Bayside model years, all using the same Transit 360 View IPMB camera software.
| 2022 Chinook Bayside | Camera |
|---|---|
| 2023 Chinook Bayside | Camera |
| 2024 Chinook Bayside | Camera |
| Units affected | 73 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Loss of the rearview camera image reduces rear visibility while backing and increases the risk of a crash. There is no warning sign before the image fails, so use mirrors and look behind the vehicle before reversing. Repair will be free at any franchised Chinook dealer once available.
What should I do?
- Check your VIN to confirm your 2022-2024 Chinook Bayside is included in this recall.
- Wait for Chinook's second owner notice before scheduling the final repair; the remedy is still under development.
- Call Chinook customer service at 1-574-584-3756 with questions and reference recall number 23V729.
- Schedule the free rearview-camera repair once the remedy opens; Ford dealers will replace the camera and update the software and wiring as needed to restore the reverse image display.
- Use extra care when backing up until the repair is complete. Check behind the motorhome directly before reversing.
What happens at the repair
The final dealer repair is still under development, so do not treat this as a schedulable repair yet. Once the repair opens, a Chinook technician will replace the rearview camera and update the software and wiring as needed. Parts and labor will be covered under the recall. Chinook has a general reimbursement plan on file for documented out-of-pocket repairs tied to this recall. If you've already paid for a related camera, software, or wiring repair, contact Chinook customer service and ask what paperwork is needed for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 30, 2023 | NHTSA published the recall |
|---|---|
| November 22, 2023 | Interim owner notification (was planned for this date) |
| March 12, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V729?
Recall 23V729 covers 73 2022-2024 Chinook Bayside motorhomes with a rearview camera problem. The camera image can fail to display when the vehicle is shifted into reverse, reducing rear visibility and increasing crash risk. Ford dealers will replace the rearview camera and update software and wiring as needed for free.
What should I do if my 2022-2024 Chinook Bayside is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V729. If it is, contact a franchised Ford dealer for the rearview camera repair, software update, and wiring work as needed. Reference recall 23V729 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 23V729, Ford dealers will replace the rearview camera and update the software and wiring as needed free of charge.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview image does not appear in reverse, the driver loses a key view behind the motorhome, increasing crash risk. The free dealer remedy addresses the camera, software, and wiring as needed.
What if I bought my Chinook Bayside used?
The recall still follows the vehicle. A used 2022-2024 Chinook Bayside remains eligible for the free recall repair if its VIN is included. Check your VIN, then call a franchised Ford dealer and reference recall 23V729 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V729000 |
|---|---|
| Chinook customer service | 1-574-584-3756 |
| NHTSA recall # | 23V729 |
| NHTSA recall # (full) | 23V729000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →