Recall 23V718 affects 11,903 2024 Mazda MAZDA3 and CX-90 vehicles for camera images that fail to display. Repair is free at any franchised Mazda dealer.
Mazda is recalling 11,903 2024 MAZDA3 and CX-90 vehicles because a software error can keep the rearview, front, or side camera image from appearing on the display. When a camera image is missing, the driver has less visibility and the risk of a crash or injury increases; Mazda dealers will update the software free of charge.
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What's wrong?
The view monitor camera control module on the 2024 Mazda MAZDA3 and CX-90 manages the camera images shown on the center display. It takes input from the rear, front, and side cameras, then sends the correct view to the screen so the driver can see behind or around the vehicle while parking, backing up, or using the 360-degree view monitor.
Mazda traced the problem to improper processing logic inside that module. When the system restarts, the software does not properly reset data memory, which leads to image deterioration or no camera image on the display. The recall repair uses improved software that resets the memory correctly so the camera views appear as intended.
There is no warning sign before failure. The first sign is the camera image failing to appear, or appearing degraded, when the driver expects the rear, front, or side view on the center display.
Who's affected?
Covers the MAZDA3 and CX-90 camera systems for forward sensing, lane departure, and back-over prevention, all tied to the vehicle monitor camera parts.
| 2024 Mazda MAZDA3 | Camera |
|---|---|
| 2024 Mazda MAZDA3 | Camera |
| 2024 Mazda MAZDA3 | Camera |
| 2024 Mazda CX-90 | Camera |
| 2024 Mazda CX-90 | Camera |
| 2024 Mazda CX-90 | Camera |
| Units affected | 11,903 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A view monitor camera that does not show an image reduces the driver's view behind the vehicle and increases the risk of a crash or injury. There is no warning sign before the image is missing, so use mirrors and direct sightlines until the software update is done. Repair is free at any franchised Mazda dealer.
What should I do?
- Check your VIN to confirm your 2024 Mazda MAZDA3 or CX-90 is included in this recall.
- Contact a franchised Mazda dealer to schedule the free view monitor software update that fixes the camera-display software error.
- Bring the recall notice if Mazda mailed one. If not, reference recall number 23V718 when you call.
- Use extra care when backing up or changing lanes until the repair is complete; check around the vehicle before moving.
What happens at the repair
At the dealer, a Mazda technician reprograms the view monitor control module with improved software so the rear, front, and side camera images display correctly. The software update and labor are free under the recall. Out-of-pocket repairs tied to this defect are handled through Mazda's new vehicle warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 26, 2023 | NHTSA published the recall |
|---|---|
| October 31, 2023 | Dealer notification began |
| October 31, 2023 | Dealer notification ended |
| December 20, 2023 | Owner notification mailed |
| December 22, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 22, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V718?
Recall 23V718 covers 11,903 2024 Mazda MAZDA3 and CX-90 vehicles with a software error that stops rearview, front, or side camera images from appearing on the display. A blank camera image reduces the driver's view and increases crash or injury risk. Mazda dealers update the view monitor control module software for free.
What should I do if my 2024 Mazda MAZDA3 or Mazda CX-90 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V718. If it is, contact a franchised Mazda dealer to schedule the view monitor control module software update. Reference recall number 23V718 and Mazda recall number 6223J when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mazda's remedy says dealers will update the view monitor control module software free of charge. Parts and labor are covered at a franchised Mazda dealer.
Is it safe to drive my Mazda before the camera software repair?
This recall does not include a do-not-drive order. The safety issue is reduced driver visibility when the rearview, front, or side camera image fails to appear. Until the software update is complete, use extra care when backing up, parking, or checking around the vehicle.
When were owners notified about recall 23V718?
Mazda mailed owner notification letters on December 20, 2023. If you bought the vehicle used or never received a letter, the VIN check still decides whether your specific 2024 MAZDA3 or CX-90 is included. You can also call Mazda customer service at 1-800-222-5500.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V718000 |
|---|---|
| Mazda customer service | 1-800-222-5500 |
| NHTSA recall # | 23V718 |
| NHTSA recall # (full) | 23V718000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →