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Campaign 23V717 Posted October 26, 2023 3,841 units

2018-2024 Kenworth T800/W900 Recall 23V717: Seat Belt

Recall 23V717 affects 3,841 2018-2024 Kenworth T800, T660, W900, and T800B trucks for unsecured seat belt connections. Repair is free at any franchised Kenworth dealer.

Kenworth is recalling 3,841 2018-2024 T800, T660, W900, and T800B trucks because an added spacer in the seat-to-seat-belt tether and buckle joint can leave the connection unsecured. An unsecured seat belt connection can keep an occupant from being properly restrained during a crash, increasing injury risk; Kenworth dealers will complete the repair free of charge.

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What's wrong?

The seat assembly in these 2018-2024 Kenworth T800, T660, W900, and T800B trucks includes the seat frame, the seat belt tether, and the buckle connection. That joint is supposed to hold the belt hardware securely to the seat so the restraint stays anchored when the belt is loaded. The seat and belt parts work together, so the joint strength matters as much as the belt webbing itself.

On affected trucks, an extra spacer was added at the joint that connects the seat to the seat belt tether and buckle. PACCAR found that this spacer was installed on certain seat configurations before the joint was verified by a seat pull test. During testing, certain configurations did not pass, and a cracked weld was observed on the seat. The repaired assembly removes the spacer.

There is no warning sign before failure. An owner is not expected to hear, feel, or see the unsecured connection during normal use.

Who's affected?

Spans four Kenworth truck models across the 2018-2024 model years, all tied to the seat belt assembly.

2024 Kenworth T800 seat belt
2020 Kenworth T660 seat belt
2018 Kenworth W900 seat belt
2019 Kenworth T800 seat belt
2019 Kenworth W900 seat belt
Units affected3,841
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific truck.

What's the safety risk?

In a crash, an unsecured seat belt connection can leave an occupant without proper restraint, increasing injury risk. There is no warning sign before the connection fails in a crash, so confirm your VIN and schedule the inspection soon. Repair is free at any franchised Kenworth dealer.

What should I do?

  1. Check your VIN to confirm your 2018-2024 Kenworth T800, T660, W900, or T800B is included in this recall.
  2. Contact your nearest franchised Kenworth dealer to schedule the free seat belt connection inspection.
  3. Schedule the additional-spacer removal and bolt replacement that secures the seat belt tether and buckle connection.
  4. Bring the recall notice if Kenworth mailed one. If not, reference recall number 23V717 when you call.
  5. Limit trips until the dealer completes the repair, and make sure every occupant uses a working seat belt in the correct seating position.

What happens at the repair

At the dealer, a Kenworth technician inspects the seat, tether, and buckle joint for the extra spacer. If that spacer is present, the technician removes it and replaces the bolt needed for the connection. Parts and labor are free under recall 23V717. Owners who paid to fix this seat belt connection before receiving the recall notice can seek reimbursement through PACCAR's general reimbursement plan. Keep repair invoices and payment records, then ask the service desk or PACCAR customer service how to submit them.

ReimbursementReimbursement available

Timeline

October 26, 2023 NHTSA published the recall
December 25, 2023 Dealer notification began
December 25, 2023 Dealer notification ended
December 25, 2023 Interim owner notification (was planned for this date)
March 20, 2024 Owner notification mailed
March 20, 2024 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.

Frequently asked questions

What is recall 23V717?

Recall 23V717 covers 3,841 2018-2024 Kenworth T800, T660, W900, and T800B vehicles with a seat belt joint that has an added spacer. That spacer can leave the seat belt tether and buckle connection unsecured.

What should I do if my 2018-2024 Kenworth T800, T660, W900, or T800B is on this recall?

Check your VIN to confirm your specific truck is included in recall 23V717. If it is, contact a franchised Kenworth dealer to schedule the seat belt inspection. The dealer will remove the added spacer and replace the bolt as needed for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Kenworth dealers will inspect the seat belt connection, remove the added spacer, and replace the bolt as needed free of charge.

What is the safety risk in recall 23V717?

The risk is that the seat belt connection can fail to restrain an occupant correctly during a crash. PACCAR reported that an unsecured seat belt connection increases injury risk. The fix is a free dealer inspection and bolt replacement as needed.

What if I bought this Kenworth truck used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific truck is included, then call a franchised Kenworth dealer and reference recall 23V717.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/23V717000
Kenworth customer service1-425-828-5888
NHTSA recall #23V717
NHTSA recall # (full)23V717000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →