Recall 23V705 affects 33 2023-2024 Coachmen Cross Trail motorhomes because the 12-volt refrigerator can fall. Repair is free at any franchised Coachmen dealer.
Coachmen is recalling 33 2023-2024 Cross Trail Class C motorhomes because the 12-volt refrigerator can dislodge and fall from its cabinet. A falling refrigerator increases the risk of injury, and Coachmen dealers will complete the recall repair free of charge.
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What's wrong?
The 12-volt refrigerator in the 2023-2024 Coachmen Cross Trail is the built-in appliance that keeps food cold while the motorhome runs on its low-voltage electrical system. It sits inside a cabinet and relies on wood cleats and backers, which are small structural mounting pieces, to hold the refrigerator in place during travel and normal use.
In the recalled motorhomes, a manufacturing error left the refrigerator improperly secured to those backers. If the mounting does not hold, the refrigerator can dislodge from the cabinet and fall out instead of staying fixed in the wall opening. The repair changes that attachment point so the refrigerator is secured properly to the backers.
There is no warning sign before failure. An owner should not count on rattling, looseness, or a visible gap before the refrigerator comes free.
Who's affected?
Both Cross Trail model years point to the same refrigerator wood cleat component.
| 2023 Coachmen Cross Trail | Refrigerator |
|---|---|
| 2024 Coachmen Cross Trail | Refrigerator |
| Units affected | 33 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A falling 12-volt refrigerator can injure someone inside the Cross Trail. Schedule the repair soon, and keep passengers away from the refrigerator area until the dealer reinstalls and secures it. Repair is free at any franchised Coachmen dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Coachmen Cross Trail is included in this recall.
- Contact a franchised Coachmen dealer to schedule the free 12-volt refrigerator repair that re-secures the refrigerator in its cabinet.
- Bring the recall notice if Coachmen mailed one. If not, reference recall number 23V705 when you call.
- Avoid using the refrigerator cabinet area until the repair is complete, and keep passengers clear of it while driving.
What happens at the repair
At the dealer, a Coachmen technician reinstalls the 12-volt refrigerator and secures it in the cabinet so it stays in place. The recall repair is free, including parts and labor. If you already paid for a repair within the scope of this defect, Forest River requires the recall inspection or repair to confirm the correct parts and procedures were used. For a refund request, submit the service invoice to Coachmen Class C Forest River, Inc., Attn: Warranty Manager, PO Box 30, Middlebury, IN 46540.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 20, 2023 | NHTSA published the recall |
|---|---|
| October 26, 2023 | Owner notification mailed |
| November 29, 2023 | Dealer notification began |
| November 29, 2023 | Dealer notification ended |
| November 29, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V705?
Recall 23V705 covers 33 2023-2024 Coachmen Cross Trail Class C motorhomes with a 12-volt refrigerator that can dislodge and fall from its cabinet. Coachmen dealers will reinstall and secure the refrigerator for free.
What should I do if my 2023-2024 Coachmen Cross Trail is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V705. If it is, contact a franchised Coachmen dealer to schedule the refrigerator reinstallation and securement. Reference recall 23V705 or Coachmen recall number 215-1691 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this defect at no cost, and Coachmen's remedy says dealers will reinstall and secure the 12-volt refrigerator free of charge.
What is the safety risk?
The safety risk is injury from the refrigerator falling out of its cabinet. Until the repair is complete, avoid using or occupying the area in front of the refrigerator while the motorhome is moving, and schedule the free dealer repair.
When were owners notified about recall 23V705?
Owner notification letters were mailed October 26, 2023. If you bought the motorhome used or never received a letter, check your VIN and call Coachmen Customer Service at 1-574-825-8487 or a franchised Coachmen dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V705000 |
|---|---|
| Coachmen customer service | 1-574-825-8487 |
| NHTSA recall # | 23V705 |
| NHTSA recall # (full) | 23V705000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →