Recall 23V703 affects 17 2021-2023 Terex TL48 trucks with improperly tightened aerial-device mounting bolts. Repair is free at any franchised Terex dealer.
Terex is recalling 17 2021-2023 TL48 trucks because bolts that mount the aerial device to the sub-base were not tightened properly. If the bolts fail, the aerial device can fall and increase the risk of injury, and Terex dealers will inspect and tighten the mounting bolts free of charge.
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What's wrong?
The mounting bolts on 2021-2023 Terex TL48 trucks hold the aerial device pedestal to the sub-base. The pedestal and turntable are the parts that let the boom assembly sit on the truck and rotate while the lift is in use. Those bolts are supposed to clamp the structure tightly so the aerial device stays secured to the truck frame.
On affected trucks, the bolts installed at that joint were not always the right grade or tightened to the right torque. Lower torque leaves the joint under-clamped, and the wrong bolt grade leaves less strength than the design requires. As the aerial device works and moves, loose or under-strength bolts can fail, which can let the aerial device fall.
A daily visual inspection can show loose bolts around the pedestal-to-sub-base joint. Operators can also hear loud popping sounds or see excessive movement of the pedestal and turntable when the bolts are loose.
Who's affected?
Spans one TL48 model line across the 2021, 2022, and 2023 model years, all tied to the turntable mounting bolt.
| 2023 Terex TL48 | Turntable |
|---|---|
| 2022 Terex TL48 | Turntable |
| 2021 Terex TL48 | Turntable |
| Units affected | 17 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loose mounting bolts can let the aerial device fall, increasing the risk of injury. Check for loose bolts during daily visual inspection, and treat loud popping sounds or excessive pedestal and turntable movement as a reason to stop using the equipment and contact Terex service. Repair is free at any franchised Terex dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Terex TL48 is included in this recall.
- Contact a franchised Terex dealer to schedule the free mounting-bolt and washer replacement that secures the aerial device to the sub-base.
- Bring the recall notice if Terex mailed one. Reference recall number 23V703 when you call.
- Avoid using the aerial device until the repair is complete.
- Call Terex customer service at 1-605-882-4000 with questions.
What happens at the repair
At the dealer, a Terex technician replaces the aerial device mounting bolts and washers with the correct hardware. The technician also torques the hardware so the aerial device is secured to the sub-base as required. Parts and labor are free under the recall. If you already paid to have the correct hardware installed and torqued, Terex will reimburse up to one hour for that work. Keep the repair paperwork and contact Terex customer service with the recall number SN723.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 19, 2023 | NHTSA published the recall |
|---|---|
| October 27, 2023 | Dealer notification began |
| October 27, 2023 | Dealer notification ended |
| November 17, 2023 | Owner notification mailed |
| November 17, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V703?
Recall 23V703 covers 17 2021-2023 Terex TL48 trucks with aerial-device mounting bolts that were not tightened properly. If those bolts fail, the aerial device can fall and increase the risk of injury. Dealers will replace the mounting bolts and washers for free.
What should I do if my 2021-2023 Terex TL48 is on this recall?
Check your VIN to confirm whether your specific TL48 is included in recall 23V703. If it is, contact a Terex dealer to schedule replacement of the aerial-device mounting bolts and washers. Reference recall 23V703 or Terex recall number SN723 when you call.
Is the recall repair free?
Yes. Federal recall law requires the safety recall repair at no cost, and Terex's remedy says dealers will replace the mounting bolts and washers free of charge. Parts and labor are covered for included 2021-2023 Terex TL48 trucks.
What is the safety risk with recall 23V703?
The safety risk is injury from a falling aerial device. The recall involves mounting bolts that attach the aerial device to the sub-base. If bolt failure lets the aerial device fall, people near or using the equipment face increased injury risk. The dealer repair replaces the bolts and washers for free.
When were owners notified about recall 23V703?
Terex mailed owner notification letters on November 17, 2023. If you own a 2021-2023 Terex TL48 and never received a letter, check your VIN and contact Terex customer service at 1-605-882-4000 or a Terex dealer with recall number SN723.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V703000 |
|---|---|
| Terex customer service | 1-605-882-4000 |
| NHTSA recall # | 23V703 |
| NHTSA recall # (full) | 23V703000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →