Recall 23V702 affects 48 2023 Altec Digger Derrick units for a turntable rotation gearbox defect. Repair is free at any franchised Altec dealer.
Altec is recalling 48 2023 Digger Derrick vehicles under recall 23V702 because the turntable rotation gearbox can fail under high loads due to a defective brake flange casing. Gearbox failure can cause unexpected turntable rotation and increase injury risk, and Altec will complete the recall repair free of charge.
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What's wrong?
The turntable rotation gearbox on the 2023 Altec Digger Derrick is part of the equipment that rotates the boom assembly around the turntable. It uses a worm gear arrangement to control rotation and hold position while the derrick is working under load. The brake flange casing supports that braking and holding function inside the gearbox.
On affected units, the brake flange casing has casting material that does not meet design specifications. That defect reduces the safety margin of the casing. When the derrick is working at high loads, the casing can fail and the turntable rotation gearbox can lose the strength needed to hold or control rotation as designed. Replacement gearboxes use casting material that meets the design specification.
There is no warning sign before failure. Altec identified the issue through unit testing and a field return, not through an operator symptom an owner can rely on before the gearbox fails.
Who's affected?
The affected part is the gearbox assembly and worm gear for the turntable, so VIN confirmation matters before scheduling service.
| 2023 Altec Digger Derrick | Turntable |
|---|---|
| Units affected | 48 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Gearbox failure can cause unexpected turntable rotation and increase the risk of injury. There is no warning before the failure, so keep people clear of the turntable area and schedule the recall repair soon. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2023 Altec Digger Derrick is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to start the free repair process.
- Schedule the gearbox test and any needed replacement that addresses the brake-flange casing defect behind unexpected turntable rotation.
- Reference recall number 23V702 and Altec recall MAB 3130 when you call.
- Avoid high-load turntable operation until Altec completes the gearbox repair.
What happens at the repair
At the dealer, a Altec technician works with the gearbox supplier to test the turntable rotation gearbox. If the test shows the gearbox needs replacement, the technician replaces it. Parts and labor are free under the recall. Altec has a general reimbursement plan on file for documented out-of-pocket gearbox-related repairs. If you already paid for this repair, ask Altec customer service or the service desk how to submit the paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 19, 2023 | NHTSA published the recall |
|---|---|
| November 21, 2023 | Owner notification mailed |
| November 21, 2023 | Dealer notification began |
| December 15, 2023 | Dealer notification ended |
| December 15, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V702?
Recall 23V702 covers 48 2023 Altec Digger Derrick units with a turntable rotation gearbox that can fail under high loads because of a brake flange casing defect. Gearbox failure can cause unexpected turntable rotation, increasing injury risk. Altec will test and replace the gearbox, if needed, free of charge.
What should I do if my 2023 Altec Digger Derrick is on this recall?
Check your VIN to confirm your specific unit is included in recall 23V702. If it is, contact Altec customer service at 1-877-462-5832 and reference Altec recall MAB 3130. Altec will coordinate gearbox testing and replacement, if needed. The recall repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec will work with the gearbox supplier to test the turntable rotation gearbox and replace it, if needed, free of charge.
What is the safety risk?
The safety risk is unexpected turntable rotation from gearbox failure. The recall involves a defect in the brake flange casing that can let the turntable rotation gearbox fail at high loads. That failure increases the risk of injury, so included units need the free Altec repair.
When were owners notified about recall 23V702?
Altec mailed owner notification letters on November 21, 2023. If you bought the equipment used or never received a letter, check your VIN to confirm whether your 2023 Altec Digger Derrick is included, then call Altec customer service with recall MAB 3130.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V702000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 23V702 |
| NHTSA recall # (full) | 23V702000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →