Recall 23V689 covers 29 2024 Volvo Vnr and Vnl trucks because a software error leaves ESC inoperative. Repair is free at any franchised Volvo dealer.
Volvo is recalling 29 2024 Vnr and Vnl trucks under recall 23V689 because a software programming error can leave the electronic stability control system inoperative. Driving without working ESC can increase the risk of a crash, and Volvo dealers will complete the recall repair free of charge.
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What's wrong?
The electronic stability control system on the 2024 Volvo Vnr and Vnl trucks is a safety control system tied into the ABS/ESP control unit. It watches how the truck is moving, including yaw, which is the truck rotating around its center, and helps keep the vehicle tracking with the driver's steering input.
On affected trucks, a factory software programming error left the stability control function unable to operate as intended. Volvo traced the problem to inadequate validation of a change in the factory programming tool. The repair updates the ABS/ESP control unit software so the yaw sensor data is restored and the stability control program works again.
The driver information display is expected to show that the electronic stability control is not working after the system runs its self diagnostics. That message is the warning sign before the driver needs the system in a loss-of-stability event.
Who's affected?
Both Volvo Vnr and Vnl truck lines use the same ABS-Advanced (ESP+) control unit tied to electronic stability control.
| 2024 Volvo Vnr | Electronic stability control (esc) |
|---|---|
| 2024 Volvo Vnl | Electronic stability control (esc) |
| Units affected | 29 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
An inoperative electronic stability control system reduces the truck's ability to help maintain control and increases the risk of a crash. The driver information display will show that Electronic Stability Control is not working after self diagnostics, so treat that message as a reason to schedule service soon. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2024 Volvo Vnr or Vnl is included in this recall.
- Contact a franchised Volvo dealer to schedule the free control-unit software update.
- Ask the dealer to confirm the software update restores electronic stability control operation.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 23V689 when you call.
- Use extra caution until the repair is complete because inoperative electronic stability control increases crash risk.
What happens at the repair
At the dealer, a Volvo technician reprograms the control unit software tied to the electronic stability control system. The software update is the recall remedy, and parts and labor are free under the recall. If you've already paid out of pocket for a related software repair before the recall notice, the manufacturer's standard reimbursement plan covers documented expenses. Bring receipts or repair documentation to the service desk when you schedule or arrive.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 13, 2023 | NHTSA published the recall |
|---|---|
| October 19, 2023 | Dealer notification began |
| October 19, 2023 | Dealer notification ended |
| November 1, 2023 | Owner notification mailed |
| December 3, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V689?
Recall 23V689 covers 29 2024 Volvo Vnr and Vnl trucks with a software programming error that can leave the electronic stability control system inoperative. Driving without that system can increase crash risk. Volvo dealers will reprogram the control unit software for free.
What should I do if my 2024 Volvo Vnr or Vnl is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V689. If it is, contact a franchised Volvo dealer to schedule the control unit software reprogramming. Reference recall 23V689 or Volvo recall number RVXX2310 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Volvo will reprogram the control unit software free of charge at a franchised Volvo dealer. Parts and labor are covered for trucks included in recall 23V689.
What is the safety risk?
The risk is reduced stability control support during driving. If the electronic stability control system is inoperative, the truck loses a safety system designed to help maintain control, which can increase crash risk. The fix is Volvo's free control unit software reprogramming.
Who can I call about Volvo recall 23V689?
Call Volvo Trucks customer service at 1-800-528-6586 with recall number RVXX2310. You can also contact a franchised Volvo dealer service department after you check your VIN. The dealer can confirm scheduling, repair status, and whether your specific truck is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V689000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 23V689 |
| NHTSA recall # (full) | 23V689000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →