Recall 23V682 affects 62 2023 Cadillac Lyriq vehicles for BCM software that fails to make pedestrian warning sounds. Free repair at any franchised Cadillac dealer.
Cadillac is recalling 62 2023 Lyriq vehicles because incorrectly calibrated body control module software can stop the pedestrian warning sound from playing. Without that exterior sound, pedestrians lose a key cue that the vehicle is approaching, which raises crash risk, and Cadillac dealers will update the software free of charge.
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What's wrong?
The body control module on the 2023 Cadillac Lyriq is a computer that coordinates electrical functions across the vehicle. For this recall, the relevant function is the pedestrian alert feature, which uses software settings to make required warning sounds while the electric vehicle is operating under specific conditions. Those sounds help people outside the vehicle know it is moving.
On affected Lyriq vehicles, the module received software with incorrect calibration values. The supplier provided the wrong values to GM's software calibration system, and those values were included in an update package. With that software installed, the body control module can fail to trigger the pedestrian warning sounds when the vehicle is supposed to make them.
There is no warning sign before failure. The vehicle does not need to show a dashboard alert for this condition to be present, so the software history and VIN determine whether the Lyriq is included.
Who's affected?
| 2023 Cadillac Lyriq | electrical system software |
|---|---|
| Units affected | 62 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Cadillac Lyriq is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the pedestrian warning sound is missing, people near the vehicle have less notice that the Lyriq is approaching, which increases the risk of a crash. Use extra care around crosswalks, parking lots, and driveways until the BCM reprogramming is complete. Repair is free at any franchised Cadillac dealer.
What should I do?
- Check your VIN to confirm your 2023 Cadillac Lyriq is included in this recall.
- Contact a franchised Cadillac dealer to schedule the free BCM software reprogramming that restores the pedestrian warning sounds.
- Bring the recall notice if Cadillac sent one. If not, reference recall number 23V682 when you call.
- Use extra care around pedestrians in parking lots and low-speed areas until the repair is complete.
- Call Cadillac customer service at 1-800-458-8006 with questions about the repair.
What happens at the repair
At the dealer, a Cadillac technician reprograms the body control module with corrected software so the vehicle can make the required pedestrian warning sounds. The recall repair is available now, and parts and labor are free. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 12, 2023 | NHTSA published the recall |
|---|---|
| October 12, 2023 | Dealer notification began |
| October 12, 2023 | Dealer notification ended |
| November 14, 2023 | Owner notification mailed |
| November 27, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V682?
Recall 23V682 covers 62 2023 Cadillac Lyriq vehicles with body control module software that can fail to make the required pedestrian warning sounds. Without those outside sounds, pedestrians can miss an approaching vehicle, increasing crash risk. Cadillac dealers will reprogram the module for free.
What should I do if my 2023 Cadillac Lyriq is on this recall?
Check your VIN to confirm your specific Lyriq is included in recall 23V682. If it is, contact a franchised Cadillac dealer and schedule the body control module software reprogramming. Reference GM recall number N232422960 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Cadillac dealers will reprogram the body control module free of charge. Parts and labor are covered for any included 2023 Cadillac Lyriq.
What is the safety risk in recall 23V682?
The risk is that the Lyriq can approach without the external warning sounds pedestrians expect from an electric vehicle. Pedestrians can be unaware of the vehicle, increasing crash risk. The dealer fix is to reprogram the body control module so the warning sounds work correctly.
When were owners notified about recall 23V682?
Owner notification letters were mailed November 14, 2023. If you bought the Lyriq used or never received a letter, check your VIN anyway. Recall eligibility follows the vehicle, not the original owner, and any included vehicle gets the free dealer repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V682000 |
|---|---|
| Cadillac customer service | 1-800-458-8006 |
| NHTSA recall # | 23V682 |
| NHTSA recall # (full) | 23V682000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →