Recall 23V681 affects 42 2023-2024 GMC Acadia, XT6, and XT5 vehicles for missing windshield sealant. Repair is free at any franchised GMC dealer.
GMC recall 23V681 covers 42 2023-2024 Acadia, XT6, and XT5 vehicles because the windshield was assembled without the proper urethane sealant that bonds it to the body. In a crash, a poorly bonded windshield can detach and increase the risk of injury; GMC dealers will complete the repair free of charge.
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What's wrong?
The windshield on affected 2023-2024 GMC Acadia, XT6, and XT5 vehicles is bonded to the body with urethane sealant. That sealant is a strong adhesive bead around the glass. It holds the windshield in place and helps seal the cabin from water and outside air.
On these vehicles, the windshield was assembled without the proper urethane bead. During assembly, the pump hose that applies the adhesive became disconnected, so the adhesive was not dispensed as required. Without that bond, the windshield is not attached to the body the way it was designed to be.
An owner can notice extra wind noise while driving or water leaking from the windshield area. Those signs point to a windshield seal problem and match the condition GM found in recall 23V681.
Who's affected?
Covers one GMC SUV and two Cadillac SUVs across the 2023 and 2024 model years, all tied to the windshield assembly.
| 2023 GMC Acadia | visibility component |
|---|---|
| 2024 Cadillac XT6 | visibility component |
| 2024 Cadillac XT5 | visibility component |
| Units affected | 42 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A windshield that is not bonded correctly can detach during a crash and increase the risk of injury. Wind noise or a water leak around the windshield is a reason to schedule the repair soon and avoid delaying inspection. Repair is free at any franchised GMC dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 GMC Acadia, Cadillac XT6, or Cadillac XT5 is included in this recall.
- Contact a franchised GMC or Cadillac dealer to schedule the free windshield inspection.
- Ask the dealer to inspect the windshield bond and apply primer and urethane sealant, or replace the windshield if it is damaged.
- Bring the recall notice if GM mailed one. If not, reference recall number 23V681 when you call.
- Avoid delaying the repair, because an improperly bonded windshield can detach during a crash and increase injury risk.
What happens at the repair
At the dealer, a GMC technician inspects the windshield and applies primer and urethane sealant so the glass bonds to the vehicle body. If the windshield is damaged, the technician replaces it. The recall repair, including parts and labor, is free. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the covered vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 12, 2023 | NHTSA published the recall |
|---|---|
| October 12, 2023 | Dealer notification began |
| October 12, 2023 | Dealer notification ended |
| November 14, 2023 | Owner notification mailed |
| November 27, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 27, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V681?
Recall 23V681 covers 42 2023 GMC Acadia and 2024 Cadillac XT5 and XT6 vehicles with a windshield bonding defect. The windshield was assembled without the proper urethane sealant, so it can detach during a crash and increase injury risk. Dealers will inspect and repair the windshield for free.
What should I do if my 2023-2024 GMC Acadia, XT5, or XT6 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V681. If it is, call a franchised GMC or Cadillac dealer and ask for recall N232419690. The dealer will inspect the windshield, apply primer and urethane sealant, and replace the windshield if it is damaged.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and GM says dealers will perform this windshield inspection and repair free of charge. Parts and labor are covered at a franchised GMC or Cadillac dealer.
What is the safety risk?
The safety risk is windshield detachment during a crash. A windshield that is not properly bonded to the vehicle body does not stay attached as designed, which increases the risk of injury in the crash described by NHTSA campaign 23V681.
When were owners notified about recall 23V681?
GM mailed owner notification letters on November 14, 2023. If you bought the vehicle used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then reference recall N232419690 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V681000 |
|---|---|
| GMC customer service | 1-800-458-8006 |
| NHTSA recall # | 23V681 |
| NHTSA recall # (full) | 23V681000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →