Recall 23V680 covers 13 2023 Toyota 4RUNNER vehicles with incorrect load-capacity labels that can cause overloading. Toyota provides a corrected label free.
Toyota is recalling 13 2023 4RUNNER SUVs because the load carrying capacity modification label lists the wrong capacity, which can lead an owner to overload the vehicle. An overloaded vehicle increases crash risk, and Toyota dealers will install a corrected label free of charge.
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What's wrong?
The vehicle load capacity modification label on the 2023 Toyota 4RUNNER is the sticker that tells an owner how much weight the vehicle is rated to carry after accessories are added before sale. It matters because wheel and tire upgrades change the available carrying capacity, and the label is supposed to reflect that change accurately.
On affected 4RUNNER vehicles, the system used to calculate the label used the wrong wheel and tire weight. That underreported the net accessory weight added to the vehicle, so the printed load carrying capacity was not accurate to within 1 percent of the actual added weight required by FMVSS 110. If the label shows too much available capacity, the vehicle can be overloaded.
There is no warning sign before failure. The problem is in the label, not a part that makes noise, leaks, or changes how the 4RUNNER feels while driving.
Who's affected?
| 2023 Toyota 4RUNNER | vehicle label (placard or certification) |
|---|---|
| Units affected | 13 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Toyota 4RUNNER SUV is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An overloaded vehicle has less margin for braking, handling, and stability, which increases the risk of a crash. Use the corrected load label before carrying passengers or cargo, and avoid loading past the posted limit. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2023 Toyota 4RUNNER is included in this recall.
- Contact a franchised Toyota dealer to confirm the free modified load-carrying-capacity label process.
- Reference recall number 23V680 when you call, and ask whether the new label has already been mailed for your VIN.
- Replace the incorrect load-carrying-capacity label with the modified label so the vehicle's load limit is shown correctly.
- Avoid loading the vehicle above the corrected capacity until the label is replaced.
What happens at the repair
For this recall, the fix is handled by mail rather than a shop visit. Toyota's distributor mails a new modified load carrying capacity label at no charge, and the owner places that label where the original incorrect label appears. The recall repair is free. If you already paid for a related label correction before the recall notice, Toyota's general reimbursement plan on file covers eligible documented expenses. Keep any invoice or repair paperwork and contact Toyota customer service about the reimbursement process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 12, 2023 | NHTSA published the recall |
|---|---|
| October 12, 2023 | Dealer notification began |
| October 12, 2023 | Dealer notification ended |
| December 1, 2023 | Owner notification mailed |
| December 4, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 4, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V680?
Recall 23V680 covers 13 2023 Toyota 4RUNNER vehicles with an incorrect load carrying capacity modification label. The wrong label can lead to overloading, which increases crash risk. Toyota will mail a corrected label free of charge.
What should I do if my 2023 Toyota 4RUNNER is on this recall?
Check your VIN to confirm your specific 2023 Toyota 4RUNNER is included in recall 23V680. If it is, use the corrected load carrying capacity label Toyota provides, and call 1-866-405-4226 if you need help with the recall label.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 23V680, Toyota will mail the corrected load carrying capacity modification label free of charge.
What is the safety risk?
The risk is vehicle overloading. The incorrect load carrying capacity label can cause an owner to load the 2023 Toyota 4RUNNER beyond its correct limit, and an overloaded vehicle increases crash risk. The fix is the corrected label from Toyota.
When were owners notified?
Owner notification letters were mailed December 1, 2023. If you own a 2023 Toyota 4RUNNER and never received a letter, check your VIN to confirm whether your vehicle is included in recall 23V680.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V680000 |
|---|---|
| Toyota customer service | 1-866-405-4226 |
| NHTSA recall # | 23V680 |
| NHTSA recall # (full) | 23V680000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →