Recall 23V677 covers 1 2022 Mercedes-Benz Eqb 350 4MATIC vehicle for incorrect child seat anchor covers. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling one 2022 Eqb 350 4MATIC under recall 23V677 because the second-row seat has incorrect child seat anchor covers. The wrong covers can lead to an incorrectly installed child restraint system, increasing injury risk, and Mercedes-Benz dealers will replace the covers free of charge.
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What's wrong?
The child seat anchor cover on the 2022 Mercedes-Benz Eqb 350 4MATIC is the small trim piece that identifies the child restraint anchor point on the second-row seat. Its job is not to hold the child seat by itself. It marks where the approved anchor hardware is located so a caregiver can find and use the child seat anchorage system correctly.
On the recalled vehicle, the second-row seat was built with an incorrect child seat anchor cover due to a supplier deviation. The cover has the wrong symbol on one or both sides, which creates a compliance problem with the federal child restraint anchorage standard. Mercedes-Benz identified the affected vehicle through production records.
There is no warning sign before this issue is found. The driver does not receive an alert because the problem is in the seat trim and anchor marking, not an electronic or drivability system.
Who's affected?
| 2022 Mercedes-Benz Eqb 350 4MATIC | Vehicle tether anchor |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2022 Mercedes-Benz Eqb 350 4MATIC is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Incorrect child seat anchor covers can lead to a child restraint system being installed incorrectly, increasing the risk of injury. There is no warning sign from the vehicle, so check the anchor covers before using a child seat and schedule the recall repair. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2022 Mercedes-Benz Eqb 350 4MATIC is included in this recall.
- Contact your nearest franchised Mercedes-Benz dealer to schedule the free child-seat-anchor-cover replacement that helps prevent an incorrect child restraint installation.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 23V677 when you call.
- Use extra care with child restraint installation until the repair is complete, and follow the child seat and vehicle manuals.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions and reference Mercedes-Benz recall 2023100011.
What happens at the repair
At the dealer, a Mercedes-Benz technician replaces the child seat anchor covers on the second-row seat with the correct covers. The replacement parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicle remains under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 6, 2023 | NHTSA published the recall |
|---|---|
| October 13, 2023 | Dealer notification began |
| November 10, 2023 | Owner notification mailed |
| November 10, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V677?
Recall 23V677 covers 1 2022 Mercedes-Benz Eqb 350 4MATIC with incorrect child seat anchor covers on the second-row seat. Under NHTSA campaign 23V677, Mercedes-Benz dealers replace the child seat anchor covers for free.
What should I do if my 2022 Mercedes-Benz Eqb 350 4MATIC is on this recall?
Check your VIN to confirm whether your specific Eqb 350 4MATIC is included in recall 23V677. If it is, contact a franchised Mercedes-Benz dealer and schedule the child seat anchor cover replacement. Reference MBUSA recall number 2023100011 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will replace the child seat anchor covers free of charge under recall 23V677.
What is the safety risk?
The risk is an incorrectly installed child restraint system. Under NHTSA campaign 23V677, incorrect child seat anchor covers can lead to wrong child seat installation, increasing the risk of injury. The dealer repair corrects the anchor covers for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V677000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 23V677 |
| NHTSA recall # (full) | 23V677000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →