Recall 23V674 covers 9,264 2014 Cruze and Verano vehicles for roof-rail air bag inflator rupture. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 9,264 2014 Cruze and Verano vehicles under recall 23V674 because roof-rail air bag inflators on the roof rails above the headliner can rupture at the weld joint. A rupture can partially inflate the air bag and send sharp metal fragments into or out of the vehicle; Chevrolet dealers will complete the free repair.
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What's wrong?
The roof-rail air bag in the 2014 Cruze and Verano sits above the headliner along the roof rail. It is part of the side air bag system. During a side impact or rollover event, the inflator fills the curtain air bag so it can help cover the side glass area and cushion occupants.
On affected vehicles, contamination inside the inflator chamber can cause corrosion over time. That corrosion can create cracking near the welded joint in the inflator body. If the chamber splits at that weld, the inflator ruptures instead of staying contained. Chevrolet identified the affected vehicles by tracing supplier inflator production lots tied to the condition.
There is no warning sign before failure. The vehicle does not give the owner a sound, light, smell, or handling change that confirms the roof-rail air bag inflator has started to crack.
Who's affected?
Covers Cruze and Verano cars from the same model year, both using the same roof-rail side air bag assembly.
| 2014 Chevrolet Cruze | side air bag |
|---|---|
| 2014 Buick Verano | side air bag |
| Units affected | 9,264 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific car.
What's the safety risk?
An inflator rupture can leave the air bag only partly inflated and send sharp metal fragments into or out of the vehicle, increasing injury risk. Schedule the recall repair soon instead of waiting for a symptom. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2014 Chevrolet Cruze or Buick Verano is included in this recall.
- Contact a franchised Chevrolet dealer to schedule the free roof-rail air bag module replacement that addresses inflators that can rupture at the weld joint.
- Bring the recall notice if you have it. If not, reference recall number 23V674 when you call.
- Avoid carrying passengers near the side roof-rail air bags until the repair is complete.
What happens at the repair
At the dealer, a Chevrolet technician replaces the left-side roof-rail air bag module, the right-side module, or both modules covered by recall 23V674. The roof-rail air bag modules sit above the headliner. Replacement parts and labor are free under the recall. If you already paid for a related RRAB repair before the recall notice, Chevrolet's reimbursement plan covers documented repairs. Bring your repair paperwork to the service desk and ask how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 20, 2023 | NHTSA published the recall |
|---|---|
| September 20, 2023 | Dealer notification began |
| September 20, 2023 | Dealer notification ended |
| October 26, 2023 | Interim owner notification (was planned for this date) |
| July 12, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V674?
Recall 23V674 covers 9,264 2014 Chevrolet Cruze and Buick Verano vehicles with roof-rail air bag inflators that can rupture at the weld joint. A rupture can send sharp metal fragments into or out of the vehicle, increasing injury risk. Dealers replace the affected RRAB modules for free.
What should I do if my 2014 Chevrolet Cruze or Buick Verano is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V674. If it is, contact a franchised Chevrolet or Buick dealer to schedule replacement of the affected roof-rail air bag module. Reference GM recall number N232408490 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and GM says dealers will replace the affected left or right roof-rail air bag modules free of charge.
Is it safe to drive before the roof-rail air bag repair is done?
The recall does not include a do-not-drive order. The safety risk is inside the roof-rail air bag inflator: if it ruptures, the air bag can partially inflate and sharp metal fragments can enter or exit the vehicle, increasing injury risk. Confirm your VIN and schedule the free repair.
What if I bought the 2014 Cruze or Verano used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received GM's July 12, 2024 owner letter, check your VIN, then call a franchised Chevrolet or Buick dealer with recall number 23V674 or GM number N232408490.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V674000 |
|---|---|
| Chevrolet customer service | 1-800-521-7300 |
| NHTSA recall # | 23V674 |
| NHTSA recall # (full) | 23V674000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →