Recall 23V657 affects 9,813 2023 Nissan Ariya vehicles for inverter software that can shut down drive power. Repair is free at any franchised Nissan dealer.
Nissan is recalling 9,813 2023 Ariya vehicles under recall 23V657 because inverter software can detect a short circuit and shut down the EV system. That shutdown can cause an unexpected loss of drive power, which increases the risk of a crash, and Nissan dealers will complete the repair free of charge.
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What's wrong?
The inverter on the 2023 Nissan Ariya is part of the electric propulsion system. It sits in the power electronics box and manages electric power sent to the drive motor, so the motor receives usable power when you press the accelerator. In normal driving, that software and hardware keep propulsion power controlled and available.
This recall involves inverter software that detects a short circuit condition and shuts down the EV system. When that shutdown happens, the Ariya loses drive power. Nissan's filing ties the issue to certain Ariya vehicles built with the subject component during the affected production period, including both 2WD and 4WD versions.
Before the shutdown, the dashboard displays an "EV System Off" message. Treat that message as the warning sign that propulsion power has been shut off, then follow the recall repair path through a Nissan dealer.
Who's affected?
| 2023 Nissan Ariya | electric propulsion system |
|---|---|
| Units affected | 9,813 |
Not every 2023 Nissan Ariya is on the list. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
An unexpected loss of drive power increases the risk of a crash. If the dashboard displays "EV System Off," move out of traffic as soon as it is safe and contact a Nissan dealer for service. Schedule the software reprogramming soon. Repair is free at any franchised Nissan dealer.
What should I do?
- Check your VIN to confirm your 2023 Nissan Ariya is included in this recall.
- Contact a franchised Nissan dealer to schedule the free inverter-software reprogramming that addresses the EV-system shutdown and loss of drive power.
- Bring the recall notice if Nissan mailed one. If not, reference recall number 23V657 when you call.
- Drive cautiously until the software update is complete, and leave extra room in traffic.
What happens at the repair
At the dealer, a Nissan technician reprograms the inverter software so the EV system does not shut down from the affected software logic. The recall repair is free, and parts and labor are covered. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the subject vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 28, 2023 | NHTSA published the recall |
|---|---|
| September 29, 2023 | Dealer notification began |
| September 29, 2023 | Dealer notification ended |
| October 20, 2023 | Owner notification mailed |
| October 20, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 20, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V657?
Recall 23V657 covers 9,813 2023 Nissan Ariya vehicles with inverter software that can detect a short circuit and shut down the EV system, causing an unexpected loss of drive power. Nissan dealers will reprogram the inverter software for free.
What should I do if my 2023 Nissan Ariya is on this recall?
Check your VIN to confirm your specific Ariya is included in recall 23V657. If it is, contact a franchised Nissan dealer to schedule the inverter software reprogramming. Reference Nissan recall number R23C6 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Nissan will reprogram the inverter software free of charge at any franchised Nissan dealer.
What is the safety risk?
The safety risk is an unexpected loss of drive power. The inverter software can detect a short circuit and shut down the EV system, which increases crash risk. Nissan's repair reprograms the inverter software to address the defect.
When were owners notified about recall 23V657?
Nissan mailed owner notification letters on October 20, 2023. If you did not receive a letter, check your VIN and call a franchised Nissan dealer with recall number R23C6. Nissan customer service is available at 1-800-867-7669.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V657000 |
|---|---|
| Nissan customer service | 1-800-867-7669 |
| NHTSA recall # | 23V657 |
| NHTSA recall # (full) | 23V657000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →