Recall 23V650 affects 2,354 2024 Hyundai Kona vehicles for faulty rear seat belt retractors. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 2,354 2024 Kona vehicles because the rear seat belt assemblies do not meet federal crash protection and seat belt requirements and can fail to work properly. A rear seat belt that fails to restrain an occupant in a crash increases injury risk, and Hyundai dealers will repair the issue free of charge.
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What's wrong?
The rear seat belt assembly in the 2024 Hyundai Kona includes the webbing, buckle hardware, and retractor for each second-row seating position. The retractor is the spool mechanism that lets the belt pull out smoothly, then locks and manages belt tension when a passenger needs restraint in a crash.
On affected Konas in Hyundai recall 23V650, the pin that fastens the retractor's retainer cover was not installed correctly by the supplier. That loose or missing fastening lets part of the assembly separate. When that happens, the belt webbing does not extend or retract as designed, so a rear passenger cannot use the belt properly.
The warning sign is noise when pulling the rear seat belt webbing out. If you hear that sound or the belt does not feed smoothly, stop using that rear seating position until a Hyundai dealer inspects the seat belt assembly.
Who's affected?
| 2024 Hyundai Kona | seat belt |
|---|---|
| Units affected | 2,354 |
| Field incidents | NHTSA has logged 31 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A seat belt that does not function properly can leave an occupant less restrained in a crash, increasing the risk of injury. Noise when pulling the belt out is the warning sign Hyundai identified. Schedule the inspection soon. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2024 Hyundai Kona is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free rear-seat-belt retractor inspection and replacement that fixes rear seat belts that do not function properly.
- Bring the owner letter if you have it. If not, reference recall number 23V650 (Hyundai recall 250) when you call.
- Avoid carrying passengers in the rear seats until the dealer confirms the seat belts function properly.
- Call Hyundai customer service at 1-855-371-9460 with recall questions.
What happens at the repair
At the dealer, a Hyundai technician inspects the right and left rear seat belt retractors and replaces any covered retractor that does not pass inspection. The recall repair is free, including parts and labor. Hyundai also provides reimbursement for out-of-pocket expenses already paid to fix the recall condition under its standard reimbursement plan. If you paid for this seat belt repair before the recall work, bring repair invoices, payment records, and related paperwork to Hyundai customer service or the dealer service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 22, 2023 | NHTSA published the recall |
|---|---|
| November 21, 2023 | Dealer notification began |
| November 21, 2023 | Dealer notification ended |
| November 21, 2023 | Owner notification mailed |
| November 21, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V650?
Recall 23V650 covers 2,354 2024 Hyundai Kona vehicles with rear seat belt assemblies that do not function properly and fail to meet federal seat belt standards. Hyundai dealers will inspect the rear seat belt retractors and replace them if needed for free.
What should I do if my 2024 Hyundai Kona is on this recall?
Check your VIN to confirm your specific Kona is included in recall 23V650. If it is, contact a franchised Hyundai dealer to schedule the rear seat belt retractor inspection. Reference recall number 23V650 or Hyundai recall number 250 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Hyundai's remedy says dealers will inspect and replace the seat belt retractor as needed free of charge.
What is the safety risk?
The safety risk is that a rear seat belt can fail to restrain an occupant correctly in a crash. That increases the risk of injury for someone sitting in the rear seat. Hyundai's free dealer repair is the inspection and replacement of the affected retractor if needed.
When were owners notified about the Hyundai Kona seat belt recall?
Hyundai mailed owner notification letters on November 21, 2023. If you bought the Kona used or never received a letter, check your VIN and call a franchised Hyundai dealer with recall number 23V650 or Hyundai recall number 250.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V650000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 23V650 |
| NHTSA recall # (full) | 23V650000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →