Recall 23V645 affects 1,305 2021-2023 Rolls-Royce Ghost vehicles for instrument-cluster glass that can break. Repair is free at any franchised Rolls-Royce dealer.
Rolls-Royce is recalling 1,305 2021-2023 Ghost vehicles because the single-layer tempered glass over the instrument cluster can break in a crash. Broken glass increases injury risk during a crash, and Rolls-Royce dealers will complete the free repair.
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What's wrong?
The instrument cluster in 2021-2023 Rolls-Royce Ghost vehicles is the display panel in front of the driver. A single layer of tempered glass covers the cluster, protecting the gauges and screens while keeping speed, warning lights, and other driving information visible.
On recalled Ghost vehicles, that cover is single-layer tempered glass instead of the double-layer laminated glass used later in production. In certain high-speed side crash conditions, the glass can break because it does not have the laminated backing added to newer vehicles. BMW's crash test video showed particles after the glass broke. The recall repair adds a protective coating to the existing single-layer glass.
There is no warning sign before failure. This is tied to crash conditions, not a gradual electrical or dashboard problem, so owners should not expect flickering gauges, warning lights, or a visibly cracked panel first.
Who's affected?
Spans 2021, 2022, and 2023 Ghost sedans with the same instrument panel glass.
| 2021 Rolls-Royce Ghost | instrument panel |
|---|---|
| 2022 Rolls-Royce Ghost | instrument panel |
| 2023 Rolls-Royce Ghost | instrument panel |
| Units affected | 1,305 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
Broken glass from the instrument cluster can increase the risk of injury in a crash. If your VIN is included, schedule the repair soon and avoid delaying the protective coating work. Repair is free at any franchised Rolls-Royce dealer.
What should I do?
- Check your VIN to confirm your 2021-2023 Rolls-Royce Ghost is included in this recall.
- Contact a franchised Rolls-Royce dealer to schedule the free protective coating for the instrument cluster glass, which reduces broken-glass injury risk in a crash.
- Bring the owner letter if you have it. If not, reference recall number 23V645 when you call.
- Call Rolls-Royce customer service at 1-877-877-3735 if the dealer cannot confirm appointment timing.
What happens at the repair
At the dealer, a Rolls-Royce technician applies a protective coating to the instrument cluster's single-layer tempered glass. The recall repair is free, with parts and labor covered by Rolls-Royce. Out-of-pocket repairs already paid for this condition are handled through the Rolls-Royce Motor Cars New Vehicle Limited Warranty, not through a separate reimbursement program. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 21, 2023 | NHTSA published the recall |
|---|---|
| October 16, 2023 | Dealer notification began |
| October 16, 2023 | Dealer notification ended |
| November 8, 2023 | Owner notification mailed |
| November 13, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V645?
Recall 23V645 covers 1,305 2021-2023 Rolls-Royce Ghost vehicles with instrument cluster glass that can break in a crash, increasing injury risk from broken glass. Rolls-Royce dealers apply a protective coating to the glass for free.
What should I do if my 2021-2023 Rolls-Royce Ghost is on this recall?
Check your VIN to confirm your specific Ghost is included in recall 23V645. If it is, contact a franchised Rolls-Royce dealer to schedule the instrument cluster glass coating. Reference recall number 23V645 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Rolls-Royce will apply the protective coating free of charge at any franchised Rolls-Royce dealer.
What is the safety risk?
The safety risk is injury from broken glass in a crash. The recall covers single-layer tempered glass over the instrument cluster that can break during a collision. The free dealer repair adds a protective coating to reduce that risk.
When were owners notified about recall 23V645?
Rolls-Royce mailed owner notification letters on November 8, 2023. If you bought the vehicle used or never received a letter, check your VIN and call a franchised Rolls-Royce dealer with recall number 23V645.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V645000 |
|---|---|
| Rolls-Royce customer service | 1-877-877-3735 |
| NHTSA recall # | 23V645 |
| NHTSA recall # (full) | 23V645000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →