Recall 23V628 covers 153,376 2019-2021 Nissan Altima and Sentra vehicles for rearview camera display loss. Repair is free at any franchised Nissan dealer.
Nissan is recalling 153,376 2019-2021 Altima and Sentra vehicles because damage to the camera harness can distort or blank the rearview camera image. A failed display reduces the driver's rear view and raises crash risk; Nissan dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rear view monitor on affected 2019-2021 Nissan Sentra and Altima vehicles uses a camera at the back of the vehicle and wiring that carries the camera signal to the dashboard display. When you shift into reverse, that system shows the area behind the vehicle so the driver has the rear visibility required by the safety standard.
The problem is in the camera harness, which is the wiring path for the rear view camera. On these vehicles, Nissan traced the issue to the combination of harness design and how the harness is routed. If that harness is damaged, the camera signal does not reach the display cleanly, so the image shows distortion or disappears.
There is no warning sign before failure. The first thing an owner notices is the rearview camera image looking distorted, cutting out, or not appearing when the vehicle is in reverse.
Who's affected?
Spans two Nissan sedan lines across three model years, all tied to the rear-view camera component.
| 2021 Nissan Sentra | Camera |
|---|---|
| 2020 Nissan Sentra | Camera |
| 2019 Nissan Altima | Camera |
| 2020 Nissan Altima | Camera |
| 2021 Nissan Altima | Camera |
| Units affected | 153,376 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific sedan.
What's the safety risk?
A rearview camera that fails to show an image limits what the driver sees behind the vehicle and increases the risk of a crash while backing up. There is no warning before the display problem, so use mirrors, turn to check behind you, and schedule the repair soon. Repair is free at any franchised Nissan dealer.
What should I do?
- Check your VIN to confirm your 2019-2021 Nissan Sentra or Altima is included in this recall.
- Contact your nearest franchised Nissan dealer to schedule the free rearview-camera inspection and harness repair that fixes the distorted or missing display image.
- Bring the recall notice if Nissan mailed one, or reference recall number 23V628 (Nissan recall R23C3) when you call.
- Use mirrors and look over your shoulder while backing until the repair is complete.
What happens at the repair
At the dealer, a Nissan technician inspects the rearview camera and camera harness for damage. If either part is damaged, the technician replaces it. If no damage is found, the technician applies protective tape and reroutes the rearview camera harness. Parts and labor are covered under the recall. Nissan's reimbursement statement covers related repairs paid before the owner letter for vehicles outside warranty. Bring receipts or repair documentation to the service desk, or contact Nissan customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 8, 2023 | NHTSA published the recall |
|---|---|
| September 12, 2023 | Dealer notification began |
| October 19, 2023 | Owner notification mailed |
| October 19, 2023 | Interim owner notification (was planned for this date) |
| October 26, 2023 | Dealer notification ended |
Frequently asked questions
What is recall 23V628?
Recall 23V628 covers 153,376 2019-2021 Nissan Altima and 2020-2021 Nissan Sentra vehicles with rearview camera harness damage that can distort or remove the camera image. Nissan dealers will inspect the camera and harness, replace damaged parts, or add protective tape and reroute the harness for free.
What should I do if my 2019-2021 Nissan Altima or 2020-2021 Nissan Sentra is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V628. If it is, contact a franchised Nissan dealer and ask for recall R23C3. The dealer will inspect the rearview camera and harness, then complete the free repair based on what they find.
Is the recall repair free?
Yes. Federal recall law requires Nissan to repair the defect at no cost, and Nissan's remedy says repairs will be performed free of charge. A franchised Nissan dealer will inspect the rearview camera and harness, replace damaged parts, or apply protective tape and reroute the harness.
What is the safety risk?
The safety risk is reduced rear visibility when backing up. If the rearview camera image is distorted or lost, the driver has less view behind the vehicle, increasing crash risk. The free dealer repair addresses the camera harness problem that causes the display issue.
What if I bought my Nissan Altima or Sentra used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Altima or Sentra is included, then reference recall 23V628 or Nissan recall R23C3 when you call a franchised Nissan dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V628000 |
|---|---|
| Nissan customer service | 1-800-867-7669 |
| NHTSA recall # | 23V628 |
| NHTSA recall # (full) | 23V628000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →