Recall 23V625 covers 5,919 2024-2025 Ford E-350, F-750 Sd, F-650 Sd, and F-650 Incomplete Chassis vehicles. Free repair at Ford dealers.
Ford is recalling 5,919 2024-2025 E-350, F-750 Sd, and F-650 Sd vehicles because a transmission casting defect can keep the park pawl from fully engaging the park gear. If the pawl does not engage, the vehicle can roll away and increase the risk of a crash; Ford dealers will complete the recall repair free of charge.
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What's wrong?
The transmission in the 2024-2025 Ford E-350, F-750 Sd, F-650 Sd, and F-650 Incomplete Chassis routes engine power to the drive wheels. Inside that transmission, the park pawl is a metal locking piece that catches the park gear when the driver shifts into park. That lock helps hold the vehicle in place after it is parked.
On affected vehicles with 6R140 transmissions, a casting defect left excess material inside the upper valve body, near the poppet valve cavity. That extra material can keep the main control poppet valve stuck open. Ford also found loose or missing abutment plate bolts during teardown work. Together, these conditions can keep the park pawl from engaging the park gear, so the transmission is not holding the vehicle the way park is designed to hold it.
Owners can notice transmission fluid leaking under the vehicle. A loud noise or vibration while driving is also a warning sign tied to this defect.
Who's affected?
Covers four Ford chassis and medium-duty nameplates from the 2024 and 2025 model years, all tied to the same automatic-transmission park pawl.
| 2025 Ford E-350 | automatic transmission |
|---|---|
| 2024 Ford E-350 | automatic transmission |
| 2024 Ford F-750 Sd | automatic transmission |
| 2025 Ford F-750 Sd | automatic transmission |
| 2025 Ford F-650 Sd | automatic transmission |
| 2024 Ford F-650 Incomplete Chassis | automatic transmission |
| Units affected | 5,919 |
| Field incidents | NHTSA has logged 95 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A park pawl that is not fully engaged can let the vehicle roll away, increasing the risk of a crash. Warning signs include transmission fluid under the vehicle, a loud noise, or vibration while driving. If those signs appear, stop in a safe place and call a Ford dealer. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Ford E-350, F-750 Sd, F-650 Sd, or F-650 Incomplete Chassis is included in this recall.
- Contact a franchised Ford dealer to schedule the free transmission inspection and repair that makes sure the park pawl fully engages the park gear.
- Bring the owner letter if you have it. If not, reference recall number 23V625 and Ford recall 23S54 when you call.
- Set the parking brake every time you park until the repair is complete.
What happens at the repair
At the dealer, a Ford technician inspects the transmission for the park pawl concern. If needed, the technician replaces the full transmission, or replaces the valve body and extension housing. Parts and labor are covered under the recall. Ford mailed owner letters on January 16, 2024, and the repair is available now. If you paid yourself for a related transmission repair before the recall notice, Ford's standard reimbursement plan covers eligible documented costs through January 12, 2024. Keep your repair paperwork and contact Ford customer service about the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 8, 2023 | NHTSA published the recall |
|---|---|
| September 11, 2023 | Dealer notification began |
| September 11, 2023 | Dealer notification ended |
| October 30, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 30, 2023 | Interim owner notification (was planned for this date) |
| January 16, 2024 | Owner notification mailed |
Frequently asked questions
What is recall 23V625?
Recall 23V625 covers 5,919 2024-2025 Ford E-350, F-750 Sd, F-650 Sd, and F-650 Incomplete Chassis vehicles. A casting defect in the transmission can keep the park pawl from fully engaging the park gear, which increases rollaway and crash risk.
What should I do if my 2024-2025 Ford E-350, F-750 Sd, F-650 Sd, or F-650 Incomplete Chassis is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V625. If it is, contact a franchised Ford dealer and reference Ford recall number 23S54. The dealer will inspect the transmission and complete the covered repair for free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ford's remedy states that dealers will inspect and replace the transmission, or the valve body and extension housing, as needed, free of charge.
What is the safety risk from this Ford park pawl recall?
The safety risk is vehicle rollaway. If the park pawl does not fully engage the park gear, the vehicle can move after it is placed in park, increasing crash risk. Until the repair is complete, use the parking brake every time you park.
When were owners notified about recall 23V625?
Ford mailed owner notification letters on January 16, 2024. If you bought the vehicle used or never received a letter, check your VIN and call a franchised Ford dealer with recall number 23S54.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V625000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 23V625 |
| NHTSA recall # (full) | 23V625000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →