Recall 23V622 affects 2,352 2023-2024 BMW X7, X6, Xm, and X5 vehicles for a passenger knee air bag defect. BMW dealer repair is free.
BMW is recalling 2,352 2023-2024 X7, X6, Xm, and X5 vehicles because the front passenger knee air bag can fail to deploy as intended. An air bag that does not deploy correctly can increase injury risk in a crash, and BMW dealers will replace the knee air bag free of charge.
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What's wrong?
The front passenger knee air bag in affected BMW SUVs sits low in the instrument panel on the passenger side. It is designed to deploy in certain frontal crashes and help control the passenger's knees and lower body as the belt and main air bag manage the rest of the impact.
On affected 2023-2024 BMW X7, X6, Xm, and X5 vehicles, the supplier did not build the air bag cushion to specification. Part of the fabric stitching has less stitch density than required. Under high temperature and deployment loads, that stitched area can partially open, which changes how the cushion unfolds and positions itself. If a crash needs the front passenger knee air bag, it can fail to deploy as designed.
There is no warning sign before failure. The issue is inside the air bag cushion construction, so an owner cannot confirm it by driving feel, noise, or a normal visual check.
Who's affected?
Covers 4 BMW SUV models across the 2023-2024 model years, all using the same front passenger knee air bag part.
| 2024 BMW X7 | air bag system |
|---|---|
| 2024 BMW X6 | air bag system |
| 2023 BMW Xm | air bag system |
| 2024 BMW X5 | air bag system |
| Units affected | 2,352 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A front passenger knee air bag that fails to deploy as intended increases the risk of injury in a crash. If your VIN is included, schedule the recall repair soon and keep normal seat belt use every trip. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 BMW X7, X6, Xm, or X5 is included in this recall.
- Contact a franchised BMW dealer to schedule the free front passenger knee air bag replacement that fixes the air bag deployment issue.
- Bring the recall notice BMW mailed, or reference recall number 23V622 when you call.
- Drive cautiously until the repair is complete.
What happens at the repair
At the dealer, a BMW technician replaces the front passenger knee air bag covered by this recall. The replacement parts and labor are free under the recall. If you've already paid out of pocket for a related front passenger knee air bag repair, BMW's general reimbursement plan on file covers documented expenses. Bring receipts and repair paperwork to the service desk so BMW can review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 7, 2023 | NHTSA published the recall |
|---|---|
| September 7, 2023 | Dealer notification began |
| September 7, 2023 | Dealer notification ended |
| October 30, 2023 | Interim owner notification (was planned for this date) |
| November 3, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V622?
Recall 23V622 covers 2,352 2023-2024 BMW X7, X6, Xm, and X5 vehicles with a front passenger knee air bag that can fail to deploy as intended. BMW dealers will replace the front passenger knee air bag for free.
What should I do if my 2023-2024 BMW X7, X6, Xm, or X5 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V622. If it is, contact a franchised BMW dealer to schedule the front passenger knee air bag replacement. Reference recall number 23V622 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and BMW will replace the front passenger knee air bag free of charge at any franchised BMW dealer.
What is the safety risk?
The front passenger knee air bag can fail to deploy as intended, which can increase injury risk in a crash. If your VIN is included, arrange the free air bag replacement with a franchised BMW dealer.
What if I bought my BMW X7, X6, Xm, or X5 used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If BMW's owner letter did not reach you, check your VIN to confirm whether your specific vehicle is included, then call a franchised BMW dealer with recall number 23V622.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V622000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 23V622 |
| NHTSA recall # (full) | 23V622000 |
Source documents
-
Download Owner Notice (PDF) - Download Quarterly Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →