Recall 23V619 affects 8 2019 Volkswagen Jetta vehicles for an instrument cluster ignition key warning defect. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 8 2019 Jetta vehicles because the instrument cluster does not give an audible warning when the key is left in the ignition and the door is open. Without that chime, the driver can leave the key behind, which increases the risk of vehicle theft or a crash; Volkswagen dealers will fix the issue free of charge.
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What's wrong?
The instrument cluster in the 2019 Volkswagen Jetta is the display panel in front of the driver. It shows information such as speed, alerts, and system messages, and it also provides the chime that tells the driver the key is still in the ignition when the door is open.
On recalled Jettas, the problem is in the vehicle coding, not a broken part. Volkswagen says the wrong data container was used in production, which means the setting that enables the key warning chime was left off. The fix corrects the body control module coding, which is the electronic control unit that manages this vehicle function.
Owners will not hear the expected chime when the key remains in the ignition and the door is open. There is no warning sign before failure. The issue is a compliance problem with the theft-protection warning, and the dealer repair turns the warning back on without replacing parts.
Who's affected?
| 2019 Volkswagen Jetta | instrument panel |
|---|---|
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Volkswagen Jetta sedan is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
If the key is left in the ignition and the warning chime does not sound, the driver can leave the vehicle unsecured. That increases the risk of vehicle theft or a crash. Confirm the vehicle is off and remove the key every time you park. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2019 Volkswagen Jetta is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free instrument-cluster software update that restores the key-in-ignition audible warning.
- Bring the recall notice if Volkswagen mailed one. If not, reference recall number 23V619 and Volkswagen recall 90W7 when you call.
- Remove the key whenever you leave the driver seat until the software update is complete.
- Call Volkswagen customer service at 1-800-893-5298 with questions about scheduling or recall number 23V619.
What happens at the repair
At the dealer, a Volkswagen technician updates the instrument cluster software so the audible key warning works as required when the key is in the ignition and the door is open. The software update and labor are free under the recall. Volkswagen will not offer reimbursement under this recall, so prior paid repairs are not handled through a separate reimbursement program. Ask the service desk to confirm campaign 23V619 is open for your VIN before the work starts.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| September 6, 2023 | NHTSA published the recall |
|---|---|
| September 8, 2023 | Dealer notification began |
| September 8, 2023 | Dealer notification ended |
| September 26, 2023 | Owner notification mailed |
| November 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V619?
Recall 23V619 covers 8 2019 Volkswagen Jetta vehicles with an instrument cluster defect. The cluster does not give the required audible warning when the key is left in the ignition and the door is open, increasing the risk of theft or a crash.
What should I do if my 2019 Volkswagen Jetta is on this recall?
Check your VIN to confirm your specific Jetta is included in recall 23V619. If it is, contact a franchised Volkswagen dealer to schedule the instrument cluster update. Reference recall number 23V619 and Volkswagen recall number 90W7 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recalled safety defects at no cost, and Volkswagen dealers will update the instrument cluster free of charge. Parts and labor are covered at any franchised Volkswagen dealer.
What is the safety risk in recall 23V619?
The safety risk is that the driver does not get the audible reminder that the key is still in the ignition when the door is open. That increases the risk of vehicle theft or a crash. Volkswagen's dealer repair updates the instrument cluster.
What if I bought my Volkswagen Jetta used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2019 Jetta is included, then contact a franchised Volkswagen dealer and reference recall 23V619.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V619000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 23V619 |
| NHTSA recall # (full) | 23V619000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →