Recall 23V599 covers 63 2024 Hyundai Palisade SUVs for an occupant-detection software defect. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 63 2024 Palisade SUVs equipped with dark premium suede seats under recall 23V599 because the Occupant Detection System can fail to detect a passenger and deactivate the passenger-side front air bags. Deactivated air bags will not deploy as intended in a crash, and Hyundai dealers will complete the recall repair free of charge.
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What's wrong?
The Occupant Detection System in the 2024 Hyundai Palisade is the front passenger seat system that tells the air bag controller whether someone is sitting there. It uses seat signals and software calibration to classify the seat, then keeps the passenger-side front air bags available when deployment is commanded in a crash.
On affected Palisades with "Dark Premium" suede seats, the ODS controller has software calibrated for standard leather seats. The wrong seat-material calibration can cause the system to read the passenger seat incorrectly. When that happens, the system suppresses the passenger-side frontal air bags, so they do not deploy when the crash system commands them.
The warning sign is the passenger "AIRBAG OFF" lamp. If that lamp illuminates with a passenger in the front seat, the ODS is indicating that the passenger-side front air bags are deactivated.
Who's affected?
| 2024 Hyundai Palisade | front air bag |
|---|---|
| Units affected | 63 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Hyundai Palisade is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the front passenger air bag is deactivated, it will not deploy as intended in a crash, which increases injury risk for the passenger. The "AIRBAG OFF" lamp will illuminate, so treat that lamp as a warning to keep the front passenger seat empty until the recall repair is complete. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2024 Hyundai Palisade is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free ODS software update that fixes passenger detection for the front air bags.
- Bring the recall notice, or reference recall number 23V599 when you call.
- Avoid using the front passenger seat until the software update is complete.
What happens at the repair
At the dealer, a Hyundai technician updates the Occupant Detection System software that controls passenger-side front air bag detection. The software update and labor are free under the recall. The repair is available now through a Hyundai dealer. If you've already paid out of pocket to correct this recall condition, Hyundai's reimbursement plan covers those expenses. Keep your repair paperwork and ask Hyundai customer service or the dealer how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 25, 2023 | NHTSA published the recall |
|---|---|
| September 26, 2023 | Owner notification mailed |
| October 24, 2023 | Dealer notification began |
| October 24, 2023 | Dealer notification ended |
| October 24, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V599?
Recall 23V599 covers 63 2024 Hyundai Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System can fail to detect a passenger and deactivate the passenger-side front air bags. Hyundai dealers will update the ODS software for free.
What should I do if my 2024 Hyundai Palisade is on this recall?
Check your VIN to confirm your specific Palisade is included in recall 23V599. If it is, contact a franchised Hyundai dealer to schedule the ODS software update. Reference recall 23V599 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Hyundai dealers will update the Occupant Detection System software free of charge at any franchised Hyundai dealer.
What is the safety risk?
The safety risk in recall 23V599 is that the passenger-side front air bags can stay deactivated during a crash. If that happens, they will not deploy as intended, increasing the risk of injury to the front passenger.
When did Hyundai notify owners?
Hyundai mailed owner notification letters on September 26, 2023. If you bought the vehicle used or never received the letter, check your VIN to confirm whether your 2024 Hyundai Palisade is included before scheduling the free dealer repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V599000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 23V599 |
| NHTSA recall # (full) | 23V599000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →