Recall 23V587 affects 624 2023 International Mv and Hv trucks for driveshafts that can break. Repair is free at any franchised International dealer.
International is recalling 624 2023 Mv and Hv vehicles because the driveshafts can break under certain loading conditions. A broken driveshaft can separate and cause a loss of drive power, increasing the risk of a crash, and International dealers will complete the recall repair free of charge.
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What's wrong?
In NHTSA campaign 23V587, the prop shaft on 2023 International Mv and Hv trucks is the short coupled driveshaft in the driveline. It carries engine torque through the powertrain so the truck can move under load. The part has to stay straight and intact while it spins under force.
On included trucks, the driveshaft was made with nonconforming material because of a supplier production error. That means the metal did not meet the required material specification for this driveline. Under certain loading conditions, the shaft can break instead of carrying torque. The repair replaces the recalled driveshaft with one made from conforming material.
There is no warning sign before failure. An owner should not expect noise, vibration, or a dashboard alert before the driveshaft breaks.
Who's affected?
Covers the Mv and Hv truck lines from the same model year, all tied to the same short coupled driveshaft.
| 2023 International Mv | driveline |
|---|---|
| 2023 International Hv | driveline |
| Units affected | 624 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A broken driveshaft can separate and cause loss of drive power, increasing crash risk. There is no warning sign before failure, so drive cautiously and schedule the repair soon if your VIN is included. Repair is free at any franchised International dealer.
What should I do?
- Check your VIN to confirm your 2023 International Mv or Hv is included in this recall.
- Contact a franchised International dealer to schedule the free driveshaft replacement that fixes driveshafts that can break and separate.
- Bring the recall notice if International mailed one. If not, reference recall number 23V587 when you call.
- Avoid heavy loading until the driveshaft replacement is complete.
What happens at the repair
At the dealer, an International technician replaces the driveshafts covered by recall 23V587. The replacement parts and labor are free under the recall. If you paid out of pocket for a related driveshaft repair before the owner letter, Navistar's standard reimbursement plan applies. The customer notification includes the claim instructions, so keep your repair paperwork and use it when you contact Navistar customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 17, 2023 | NHTSA published the recall |
|---|---|
| October 16, 2023 | Dealer notification began |
| October 16, 2023 | Dealer notification ended |
| October 16, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 16, 2023 | Interim owner notification (was planned for this date) |
| October 17, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V587?
Recall 23V587 covers 624 2023 International Mv and Hv vehicles with driveshafts that can break under certain loading conditions. A broken driveshaft can separate and cause loss of drive power, increasing crash risk. International dealers will replace the driveshafts for free.
What should I do if my 2023 International Mv or Hv is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V587. If it is, contact a franchised International dealer to schedule the driveshaft replacement. Reference recall number 23V587 or Navistar recall number 23520 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recalled defects at no cost, and International dealers will replace the affected driveshafts free of charge. Parts and labor are covered for vehicles included in recall 23V587.
What is the safety risk with this driveshaft recall?
The safety risk is loss of drive power from a broken driveshaft. If the driveshaft separates while the vehicle is moving, the vehicle loses propulsion and crash risk increases. Check your VIN, then arrange the free driveshaft replacement with a franchised International dealer.
Who do I call about International recall 23V587?
Call a franchised International dealer first to schedule the recall repair. You can also contact Navistar customer service at 1-800-448-7825 and reference Navistar recall number 23520. Have your VIN ready so the service desk can confirm whether your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V587000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 23V587 |
| NHTSA recall # (full) | 23V587000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →