Recall 23V575 affects 16 2024 Coachmen Nova, Beyond, and Galleria motorhomes for cracked SmartPlug D-rings. Repair is free at any franchised Coachmen dealer.
Coachmen is recalling 16 2024 Nova, Beyond, and Galleria motorhomes equipped with certain SmartPlug 30-Amp Shore Power Inlets because manganese bronze D-rings can crack or fail when over-tightened. Loose wires can arc and increase fire risk, and Coachmen dealers will complete the recall repair free of charge.
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What's wrong?
The 30-Amp shore power inlet on the 2024 Coachmen Nova, Beyond, and Galleria is the port where the motorhome connects to campground or home electrical power. Inside that inlet, the lug or D-ring is the metal clamp point that holds the shore-power wiring tight. The inlet depends on that clamp staying intact so the electrical connection remains secure.
On affected motorhomes, the manganese bronze D-rings inside the inlet can crack or break if they are over-tightened. Once that happens, the wire is no longer held with the intended clamping force. Forest River identified the replacement part as the same shore power inlet design, but with aluminum inner lugs or D-rings instead of the recalled bronze parts.
There is no warning sign before failure. An owner cannot count on a light, sound, or dashboard message to show that the D-ring has cracked.
Who's affected?
The Nova, Beyond, and Galleria share the same 30AMP shore power inlet covered by this recall.
| 2024 Coachmen Nova | electrical system |
|---|---|
| 2024 Coachmen Beyond | electrical system |
| 2024 Coachmen Galleria | electrical system |
| Units affected | 16 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A cracked or failed D-ring can let wires loosen. Loose wires can arc and increase the risk of a fire. If your VIN is included, schedule the recall repair soon and ask the dealer whether the smart plug should stay unused until the work is done. Repair is free at any franchised Coachmen dealer.
What should I do?
- Check your VIN to confirm your 2024 Coachmen Nova, Beyond, or Galleria motorhome is included in this recall.
- Contact a franchised Coachmen dealer to schedule the free SmartPlug 30-Amp Shore Power Inlet replacement that fixes the D-ring cracking issue.
- Bring the recall notice if Coachmen mailed one. If not, reference recall number 23V575 when you call.
- Avoid over-tightening the shore power inlet hardware until the new smart plug is installed.
- Call Coachmen customer service at 574-825-6319 with questions about the free repair.
What happens at the repair
At an authorized Coachmen dealer or service center, a Coachmen technician installs a new smart plug for the shore power inlet. Parts and labor are covered under the recall. Owners who already paid for a repair within the scope of this defect still need the recall inspection or repair so the dealer can confirm the correct parts and procedure were used. To request reimbursement, submit the service invoice to Coachmen Class B at Forest River, attention Warranty Manager. Refunds apply only to repairs within the scope of recall 23V575.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 14, 2023 | NHTSA published the recall |
|---|---|
| August 16, 2023 | Owner notification mailed |
| September 23, 2023 | Dealer notification began |
| September 23, 2023 | Dealer notification ended |
| September 23, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V575?
Recall 23V575 covers 16 2024 Coachmen Nova, Beyond, and Galleria motorhomes with certain SmartPlug 30-Amp shore power inlets. The manganese bronze D-rings can crack or fail when over-tightened, which can loosen wires, cause electrical arcing, and increase fire risk.
What should I do if my 2024 Coachmen Nova, Beyond, or Galleria is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V575. If it is, contact a franchised Coachmen dealer to schedule the smart plug replacement. Reference recall number 23V575 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Coachmen dealers will install a new smart plug free of charge. Parts and labor are covered for included vehicles, regardless of where the motorhome was purchased.
What is the safety risk?
The safety risk is electrical arcing at the shore power inlet. If the D-ring cracks or fails, wiring at the SmartPlug inlet can loosen and arc, increasing fire risk. Confirm your VIN, then have the dealer install the new smart plug for free.
What if I bought this Coachmen motorhome used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to see whether your specific 2024 Coachmen Nova, Beyond, or Galleria is included, then give recall number 23V575 to the dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V575000 |
|---|---|
| Coachmen customer service | 574-825-6319 |
| NHTSA recall # | 23V575 |
| NHTSA recall # (full) | 23V575000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →