Recall 23V572 covers 260 2023 Moto Guzzi V100 Mandello motorcycles, including Aviazione, for rear-shock bushing defects. Free repair at a franchised dealer.
Moto Guzzi is recalling 260 2023 V100 Mandello and V100 Mandello Aviazione motorcycles because the rear shock absorber can be missing one or both bushings and break. A broken rear shock absorber can cause loss of vehicle control and increase crash risk, and Moto Guzzi dealers will complete the repair free of charge.
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What's wrong?
The rear shock absorber on the 2023 Moto Guzzi V100 Mandello Aviazione and V100 Mandello controls the rear suspension as the motorcycle moves over bumps, braking loads, and cornering forces. It connects to the swingarm at its lower mount, where bushings act as small sleeves that keep the joint aligned and let the suspension move without metal-on-metal stress.
On affected motorcycles, the lower shock absorber fastening was assembled incorrectly. The rear shock absorber can be missing one or both bushings at the swingarm mount. Without those bushings, the joint is not supported the way it was designed to be, and the shock absorber takes load through the wrong contact points. That added stress can damage the shock absorber and cause it to break.
Owners can notice comfort and maneuverability getting worse before the shock absorber is damaged. The motorcycle can feel harsher, less settled, or harder to control than normal, especially when the rear suspension is working.
Who's affected?
The standard V100 Mandello and Aviazione variant share the same rear shock absorber part in this recall.
| 2023 Moto Guzzi V100 Mandello Aviazione | rear suspension |
|---|---|
| 2023 Moto Guzzi V100 Mandello | rear suspension |
| Units affected | 260 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
A rear shock absorber that breaks can cause loss of vehicle control and increase the risk of a crash. Worsening comfort or maneuverability is the warning sign to take seriously, so stop riding and call the dealer for inspection. Repair is free at any franchised Moto Guzzi dealer.
What should I do?
- Check your VIN to confirm your 2023 Moto Guzzi V100 Mandello Aviazione or V100 Mandello is included in this recall.
- Contact a franchised Moto Guzzi dealer to schedule the free rear shock absorber inspection and replacement if needed, which fixes the missing-bushing condition.
- Bring the recall notice if you have it. Reference recall number 23V572 when you call.
- Ride cautiously until the repair is complete. A rear shock absorber that breaks can cause loss of vehicle control.
What happens at the repair
At the dealer, a Moto Guzzi technician inspects the rear shock absorber for missing bushings and replaces the shock absorber if the inspection shows it is needed. The recall repair is free, with parts and labor covered. Piaggio has a general reimbursement plan on file for this campaign, so documented out-of-pocket repairs tied to this rear shock absorber issue can be reviewed through that plan. Bring repair paperwork to the service desk or contact Piaggio customer service for the reimbursement process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 10, 2023 | NHTSA published the recall |
|---|---|
| August 22, 2023 | Owner notification mailed |
| August 22, 2023 | Dealer notification began |
| August 22, 2023 | Dealer notification ended |
| August 22, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V572?
Recall 23V572 covers 260 2023 Moto Guzzi V100 Mandello and V100 Mandello Aviazione motorcycles. The rear shock absorber has a missing bushing issue that can cause the shock absorber to break, leading to loss of vehicle control and crash risk. Moto Guzzi dealers will inspect and replace the rear shock absorber for free if needed.
What should I do if my 2023 Moto Guzzi V100 Mandello or V100 Mandello Aviazione is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 23V572. If it is, contact a franchised Moto Guzzi dealer to schedule the rear shock absorber inspection. Reference recall 23V572 when you call. The inspection and any needed shock absorber replacement are free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. Moto Guzzi dealers will inspect the rear shock absorber and replace it for free if the affected bushing problem is found.
Is it safe to ride before the recall repair is done?
The recall does not carry a do-not-drive order, but the rear shock absorber can break and cause loss of vehicle control. Check your VIN first. If your motorcycle is included, schedule the dealer inspection promptly and ask the service department whether it is safe to ride to the appointment.
When were owner letters mailed for this recall?
Moto Guzzi mailed owner notification letters on August 22, 2023. If you bought the motorcycle used or never received a letter, the VIN still decides whether the recall applies. Use the VIN check, then call a Moto Guzzi dealer with recall 23V572.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V572000 |
|---|---|
| Moto Guzzi customer service | 1-212-380-4433 |
| NHTSA recall # | 23V572 |
| NHTSA recall # (full) | 23V572000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →