Recall 23V561 covers 8 Explorer-upfitted 2020-2022 Gmc Savanna and Ford Transit vans for fuel-hose leaks. Free repair at Ford dealers once available.
Explorer Van Company is recalling 8 upfitted 2020-2022 Gmc Savanna and Ford Transit vans under recall 23V561 because the fuel hose for certain Onan QG 2800i generators has a securement defect that can cause a gas leak. A gas leak near an ignition source increases the risk of fire, and the Ford dealer repair will be free once Explorer Van Company opens it.
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What's wrong?
The Onan QG 2800i generator set on these 2020-2022 Explorer Van Company upfitted Gmc Savanna and Ford Transit vans has its own gasoline delivery hose. That hose carries fuel from the fuel filter to the Injection Pump Module, the part that meters fuel into the generator so it can run. The hose needs to stay clamped and positioned so fuel stays inside the system.
On affected vans, the hose between the fuel filter and Injection Pump Module is not secured well enough. Explorer Van Company traced the issue to an inadequate fuel hose specification. If the hose shifts or loosens while the generator is used, gasoline can leak from that connection instead of staying in the line.
The warning sign is visible or smelled gasoline near the generator area. Bystanders can see or smell gas before the problem is found, so treat either sign as a fuel leak and keep the generator off until the van is inspected.
Who's affected?
Covers Gmc Savanna and Ford Transit conversions across the 2020, 2021, and 2022 model years, all tied to the same generator fuel system.
| 2021 Explorer Van Company Gmc Savanna | fuel system |
|---|---|
| 2020 Explorer Van Company Ford Transit | fuel system |
| 2020 Explorer Van Company Gmc Savanna | fuel system |
| 2022 Explorer Van Company Gmc Savanna | fuel system |
| Units affected | 8 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A fuel hose leak can release gas near an ignition source and raise the risk of fire. A visible gas leak or gas smell is a warning sign. If you notice either one, stop using the vehicle, keep ignition sources away, and call the dealer. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2020-2022 Explorer Van Company Gmc Savanna or Ford Transit is included in this recall.
- Use Explorer Van Company's owner letter, mailed August 8, 2023, to confirm the repair instructions before scheduling service.
- Contact a franchised Ford dealer to ask about the free fuel-hose inspection and clamp or hose replacement that fixes the generator fuel leak.
- Avoid using the generator until the fuel hose between the fuel filter and Injection Pump Module has been inspected and repaired.
- Call Explorer Van Company customer service at 1-574-267-7666 with questions and reference recall number 23V561 (Explorer Van Company recall PG5215).
What happens at the repair
The final dealer repair is still under development, so do not treat this as a repair that is already open for scheduling. Once Explorer Van Company opens the repair, a Ford technician will inspect the generator fuel hose between the fuel filter and Injection Pump Module, then replace the fuel hose and clamps if they need replacement. The final dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| August 8, 2023 | NHTSA published the recall |
|---|---|
| August 8, 2023 | Dealer notification began |
| August 8, 2023 | Owner notification mailed |
| August 8, 2023 | Interim owner notification (was planned for this date) |
| September 8, 2023 | Dealer notification ended |
Frequently asked questions
What is recall 23V561?
Recall 23V561 covers 8 2020-2022 Explorer Van Company Gmc Savanna and Ford Transit upfitted vans with certain Onan QG 2800i generator sets. The fuel hose between the fuel filter and Injection Pump Module is not secured correctly, which can lead to a gas leak.
What should I do if my 2020-2022 Explorer Van Company Gmc Savanna or Ford Transit is on this recall?
Check your VIN to confirm your specific van is included in recall 23V561. If it is, contact Explorer Van Company customer service at 1-574-267-7666 or your dealer and reference Explorer recall PG5215. Dealers will inspect the generator fuel hose and replace the hose and clamps if needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 23V561, dealers will inspect the fuel hose and replace the fuel hose and clamps if needed free of charge.
What is the safety risk?
The safety risk is fire. A gas leak near an ignition source increases the risk of fire, according to the consequence tied to recall 23V561. Until your VIN is checked and the repair path is confirmed, treat fuel odor or visible fuel near the generator as a service issue.
When were owners notified about recall 23V561?
Explorer Van Company expected owner notification letters to be mailed August 8, 2023. If you bought the van used or never received a letter, the VIN check still decides whether your specific upfitted van is included in recall 23V561.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V561000 |
|---|---|
| Explorer Van Company customer service | 1-574-267-7666 |
| NHTSA recall # | 23V561 |
| NHTSA recall # (full) | 23V561000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →