Recall 23V557 affects 168 2023 Genesis GV60 vehicles for a front passenger seat belt retractor defect. Repair is free at any franchised Genesis dealer.
Genesis is recalling 168 2023 GV60 vehicles because the front passenger-side seat belt retractor can stop the belt from fastening or extending properly. If that belt does not secure the occupant in a crash, injury risk increases; Genesis dealers will complete the recall repair free of charge.
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What's wrong?
The front passenger-side seat belt in the 2023 Genesis GV60 uses an automatic locking retractor. That retractor lets the belt pull out for normal use, then locks the webbing when needed to hold the passenger in place. It also supports child-seat locking when the belt is pulled all the way out and allowed to retract.
On affected GV60 vehicles, the retractor's automatic locking mechanism was built with an out-of-specification cam rib after supplier inventory rework. After the automatic locking retractor engages and the belt fully retracts, that cam rib can stop the webbing from extending again. The result is a front passenger belt that does not fasten or extend properly.
The warning sign is direct: the front passenger seat belt will not pull out when someone tries to use it. If the webbing will not extend, the belt has already shown the condition described in recall 23V557.
Who's affected?
| 2023 Genesis GV60 | seat belt |
|---|---|
| Units affected | 168 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
Not every 2023 Genesis GV60 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the front passenger seat belt will not extend or fasten, it cannot hold the occupant correctly during a crash. That raises the risk of injury for the passenger. Treat a belt that will not pull out or will not latch as a reason to schedule service soon. Repair is free at any franchised Genesis dealer.
What should I do?
- Check your VIN to confirm your 2023 Genesis GV60 is included in this recall.
- Contact a franchised Genesis dealer to schedule the free front passenger-side seat belt inspection and replacement if needed; this fixes the automatic locking retractor problem with fastening or extending.
- Bring the recall notice if Genesis mailed one. If not, reference recall number 23V557 and Genesis recall 015G when you call.
- Avoid carrying a front passenger until the front passenger-side seat belt fastens and extends normally or the repair is complete.
What happens at the repair
At the dealer, a Genesis technician inspects the front passenger-side seat belt and checks whether the automatic locking retractor lets the belt fasten and extend correctly. If the belt does not operate as required, the technician replaces it. The inspection, replacement part, and labor are free under recall 23V557. If you've already paid out of pocket for a repair tied to this recall condition, Genesis provides reimbursement under its standard reimbursement plan. Ask the service desk how to submit your repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 4, 2023 | NHTSA published the recall |
|---|---|
| September 14, 2023 | Owner notification mailed |
| October 3, 2023 | Dealer notification began |
| October 3, 2023 | Dealer notification ended |
| October 3, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V557?
Recall 23V557 covers 168 2023 Genesis GV60 vehicles with a front passenger-side seat belt retractor problem. The seat belt can fail to fasten or extend properly, which means it can fail to restrain the passenger in a crash. Genesis dealers will inspect and replace the belt for free as needed.
What should I do if my 2023 Genesis GV60 is on this recall?
Check your VIN to confirm your specific GV60 is included in recall 23V557. If it is, contact a franchised Genesis dealer to schedule the front passenger-side seat belt inspection. Reference recall 23V557 or Genesis recall 015G when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Genesis dealers will inspect the front passenger-side seat belt and replace it as needed free of charge, regardless of where the vehicle was purchased.
What is the safety risk?
The risk is that the front passenger-side seat belt can fail to fasten or extend correctly. In a crash, that seat belt can fail to adequately restrain the passenger, which increases injury risk. Genesis dealers will inspect the belt and replace it for free as needed.
When were owners notified about recall 23V557?
Genesis mailed owner notification letters on September 14, 2023. If you bought the vehicle used or never received a letter, check your VIN and call a franchised Genesis dealer with recall number 23V557 or Genesis recall 015G.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V557000 |
|---|---|
| Genesis customer service | 1-855-371-9460 |
| NHTSA recall # | 23V557 |
| NHTSA recall # (full) | 23V557000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →