Recall 23V556 affects 30 2024 Hyundai Tucson vehicles for an incorrect tire and loading label. Repair is free at any franchised Hyundai dealer.
Hyundai is recalling 30 2024 Tucson vehicles because the tire and loading information label incorrectly lists spare tire information even though no spare tire is on board. That wrong label can confuse an emergency tire replacement and increase crash or injury risk, so Hyundai dealers will complete the recall repair free of charge.
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What's wrong?
The tire and loading information label on the 2024 Hyundai Tucson is the placard that tells an owner what tires the vehicle uses, how they should be inflated, and what equipment is on board. On these SE trim vehicles, Hyundai built the Tucson with a tire mobility kit instead of a spare tire. The label is supposed to match that equipment so the owner and dealer are working from the same information.
The problem is a printing error on the placard. Hyundai says the placard drawing was not updated after a change to the tire option for the SE trim. As a result, the label lists spare tire pressure information even though the vehicle does not have an onboard spare tire. The corrected label shows the spare tire entry as "None."
An owner is not expected to feel, hear, or see a driving symptom from this label error. There is no warning sign before failure.
Who's affected?
| 2024 Hyundai Tucson | vehicle label (placard or certification) |
|---|---|
| Units affected | 30 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Hyundai Tucson is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An incorrect tire and loading label lists spare tire pressure even though the Tucson has no spare tire on board. During an emergency tire replacement, that wrong label can confuse the driver or service provider and increase the risk of a crash or injury. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2024 Hyundai Tucson is included in this recall.
- Contact your nearest franchised Hyundai dealer to schedule the free tire and loading information label inspection and replacement that corrects the spare-tire information.
- Bring the recall notice if Hyundai mailed one, and reference recall number 23V556 when you call.
- Use your owner manual, roadside-assistance guidance, or dealer instructions for tire service until the corrected label is installed.
- Call Hyundai customer service at 1-855-371-9460 with questions about recall number 23V556.
What happens at the repair
At the dealer, a Hyundai technician inspects the tire and loading information label and replaces it if the spare tire information is wrong. The recall repair is free, including parts and labor. Hyundai's reimbursement plan covers out-of-pocket expenses owners already paid to fix the same recall condition. Bring documentation for that prior repair to the service desk, or contact Hyundai customer service to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 4, 2023 | NHTSA published the recall |
|---|---|
| September 5, 2023 | Owner notification mailed |
| October 3, 2023 | Dealer notification began |
| October 3, 2023 | Dealer notification ended |
| October 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V556?
Recall 23V556 covers 30 2024 Hyundai Tucson vehicles with a tire and loading information label that lists spare tire information even though the vehicle has no spare tire on board. Hyundai dealers will inspect and replace the label as needed for free.
What should I do if my 2024 Hyundai Tucson is on this recall?
Check your VIN to confirm your specific Tucson is included in recall 23V556. If it is, contact a franchised Hyundai dealer to schedule the tire and loading information label inspection and replacement. Hyundai mailed owner letters on September 5, 2023, and the repair is free.
Is the recall repair free?
Yes. Federal recall law requires Hyundai to fix the defect at no cost, and the remedy says dealers will inspect and replace the tire and loading information label as necessary for free at a franchised Hyundai dealer.
What is the safety risk?
The risk is confusion during an emergency tire replacement because the label lists spare tire pressure even though there is no spare tire on board. That confusion increases crash or injury risk. Check your VIN, then have a Hyundai dealer inspect and replace the label for free if included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V556000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 23V556 |
| NHTSA recall # (full) | 23V556000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →