Recall 23V551 affects 35,357 2024 Subaru Impreza and Crosstrek vehicles for instrument-panel harness damage. Repair is free at any franchised Subaru dealer.
Subaru is recalling 35,357 2024 Impreza and Crosstrek vehicles because the instrument panel harness lacks enough clearance from the steering beam bracket. Contact between those parts can damage wire insulation and trigger a short circuit, which can cause loss of drive power and raise the risk of a crash; Subaru dealers will complete the repair free of charge.
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What's wrong?
The instrument panel harness in the 2024 Subaru Impreza and Crosstrek is a bundle of wires behind the dashboard. It feeds power and signals to parts of the instrument panel, including the display that shows speed, warning lights, and other driving information. The harness needs clear space around the steering beam bracket, a metal support behind the dash.
On affected vehicles, Subaru did not leave enough clearance between that wire bundle and the edge of the steering beam bracket. Normal vehicle movement lets the harness rub against the bracket. Over time, that contact damages the wire insulation, which exposes wiring that should stay covered. Once the insulation is damaged, the wire can short circuit and the instrument panel can stop working correctly.
There is no warning sign before failure. If the instrument display stops working, warning lights do not appear as expected, or gauges go blank, treat that as a sign the harness has already been affected.
Who's affected?
Covers the Impreza and Crosstrek from the 2024 model year, both tied to the instrument panel harness.
| 2024 Subaru Impreza | instrument panel |
|---|---|
| 2024 Subaru Crosstrek | instrument panel |
| Units affected | 35,357 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A short circuit can cause loss of drive power and increase the risk of a crash. There is no warning sign before failure. If the vehicle loses power, move out of traffic when safe and call the dealer. Repair is free at any franchised Subaru dealer.
What should I do?
- Check your VIN to confirm your 2024 Subaru Impreza or Crosstrek is included in this recall.
- Contact a franchised Subaru dealer to schedule the free instrument-panel-harness inspection and clamp installation that keeps the wiring clear of the steering beam bracket.
- Reference recall number 23V551 when you call, and ask whether Subaru has mailed the owner notice for your VIN.
- Bring the recall notice if Subaru mailed one, and keep any repair paperwork for your records.
- Drive cautiously until the repair is complete, and call the dealer before another trip if the vehicle loses drive power.
What happens at the repair
At the dealer, a Subaru technician inspects the instrument panel harness where it passes near the steering beam bracket, then installs an additional clamp. If the harness insulation is damaged, the technician adds protective tape or replaces the instrument panel harness. The recall repair, including parts and labor, is free. If you already paid for a related harness or short circuit repair before the recall notice, Subaru's general reimbursement plan covers documented expenses. Bring repair paperwork and proof of payment to the service desk or contact Subaru customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 4, 2023 | NHTSA published the recall |
|---|---|
| August 7, 2023 | Dealer notification began |
| August 7, 2023 | Dealer notification ended |
| October 3, 2023 | Owner notification mailed |
| October 3, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 3, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V551?
Recall 23V551 covers 35,357 2024 Subaru Impreza and Crosstrek vehicles with an instrument panel harness that can rub against the steering beam bracket. Damaged wire insulation can cause a short circuit and loss of drive power, increasing crash risk. Subaru dealers will inspect and repair the harness for free.
What should I do if my 2024 Subaru Impreza or Crosstrek is on this recall?
Check your VIN to confirm your specific Subaru is included in recall 23V551. If it is, contact a franchised Subaru dealer to schedule the harness inspection. The dealer will install an additional clamp and repair or replace damaged wiring for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Subaru's recall remedy says the work is free. A franchised Subaru dealer will inspect the instrument panel harness, add the clamp, and repair or replace damaged harness parts at no charge.
What is the safety risk?
The safety risk is loss of drive power from an electrical short circuit. The harness can contact the steering beam bracket, damage the wire insulation, and short out. If drive power is lost while the vehicle is moving, crash risk increases.
What if I bought my Subaru used?
The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your 2024 Impreza or Crosstrek is included, then give recall number 23V551 to the Subaru dealer when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V551000 |
|---|---|
| Subaru customer service | 1-844-373-6614 |
| NHTSA recall # | 23V551 |
| NHTSA recall # (full) | 23V551000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →