Recall 23V536 covers 13 2020-2022 Rosenbauer vehicles with winch remotes that can corrode and activate unintentionally. Repair is free at a Rosenbauer dealer.
Rosenbauer is recalling 13 2020-2022 Commander, Avenger, Commercial F-550, Commercial M2-106, Commercial M2-112, and Commercial 567 vehicles because water can enter the Warn winch's wireless remote and corrode its circuit board. The damaged remote can make the winch operate unintentionally, increasing injury risk, and Rosenbauer dealers will perform the repair free of charge.
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What's wrong?
The handheld winch remote on affected Rosenbauer vehicles controls the Warn VR EVO winch, either wirelessly or through a cord. The winch pulls or pays out cable for recovery and equipment movement, so the remote is the operator's control point for starting and stopping the motor.
On affected 2020-2022 Rosenbauer vehicles, the wireless-capable remote is not waterproof. When the remote gets wet, water can enter the housing and corrode the circuit board inside. That corrosion can close the wrong electrical path, so the winch starts when no one intended it to run or keeps running after the switch is released.
The warning sign is direct: the driver or winch operator hears the winch motor running when it was not commanded. If that happens, treat the winch as active equipment and keep clear of the cable and moving parts until it is shut down.
Who's affected?
Spans Commander, Avenger, and 4 Commercial truck models across the 2020-2022 model years, with the winch remote listed under both winch and electrical-system components.
| 2021 Rosenbauer Commander | Winch |
|---|---|
| 2021 Rosenbauer Commander | electrical system |
| 2022 Rosenbauer Commercial M2-112 | Winch |
| 2022 Rosenbauer Commercial M2-112 | electrical system |
| 2022 Rosenbauer Commercial F-550 | Winch |
| 2022 Rosenbauer Commercial F-550 | electrical system |
| 2021 Rosenbauer Avenger | Winch |
| 2021 Rosenbauer Avenger | electrical system |
| 2022 Rosenbauer Commercial M2-106 | Winch |
| 2022 Rosenbauer Commercial M2-106 | electrical system |
| 2022 Rosenbauer Commercial 567 | Winch |
| 2022 Rosenbauer Commercial 567 | electrical system |
| 2020 Rosenbauer Commercial F-550 | Winch |
| 2020 Rosenbauer Commercial F-550 | electrical system |
| 2021 Rosenbauer Commercial F-550 | Winch |
| 2021 Rosenbauer Commercial F-550 | electrical system |
| Units affected | 13 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A winch that runs without command increases the risk of injury to people nearby. If you hear the winch motor running when no one intended it, stop the operation, keep people clear, and arrange the recall inspection. Repair is free at any franchised Rosenbauer dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Rosenbauer Commander, Commercial M2-112, Commercial F-550, Avenger, Commercial M2-106, or Commercial 567 is included in this recall.
- Contact a franchised Rosenbauer dealer to schedule the free winch-remote inspection, wireless-function disabling, and wired-remote replacement that addresses unintended winch operation.
- Bring the owner notice if Rosenbauer mailed one. If not, reference recall number 23V536 when you call.
- Keep the wireless winch remote dry and avoid using the wireless winch function until Rosenbauer's inspection and repair instructions are complete.
- Call Rosenbauer customer service at 1-651-462-1000 with questions about the inspection instructions or replacement remote.
What happens at the repair
Rosenbauer provides the recall repair instructions at no charge. A Rosenbauer technician, or an owner following Rosenbauer's instructions, inspects the winch wireless remote for water damage and circuit board corrosion. The wireless function is then disabled so the winch cannot receive unintended remote commands. If the remote shows corrosion or the vehicle needs the updated setup, Rosenbauer provides instructions for ordering a new wired remote, free of charge. Parts and labor tied to the recall are covered.
Timeline
| July 31, 2023 | NHTSA published the recall |
|---|---|
| August 29, 2023 | Dealer notification began |
| August 29, 2023 | Interim owner notification (was planned for this date) |
| September 25, 2023 | Owner notification mailed |
| September 29, 2023 | Dealer notification ended |
Frequently asked questions
What is recall 23V536?
Recall 23V536 covers 13 2020-2022 Rosenbauer Commander, Commercial M2-112, Commercial F-550, Avenger, Commercial M2-106, and Commercial 567 vehicles with Warn Industries VR EVO winch remotes. Water can enter the wireless remote, corrode the circuit board, and let the winch operate unintentionally.
What should I do if my 2020-2022 Rosenbauer vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V536. If it is, contact Rosenbauer customer service at 1-651-462-1000 for inspection instructions, wireless-function disabling steps, and a replacement wired remote when needed.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall remedy at no cost. Rosenbauer will provide the inspection instructions, wireless-function disabling guidance, and replacement wired remote when necessary free of charge.
What is the safety risk with recall 23V536?
The safety risk is unintended winch operation. If corrosion inside the wireless handheld remote activates the winch without command, the moving cable or winch equipment increases the risk of injury. Keep people clear of the winch during inspection and follow Rosenbauer's disabling instructions.
When were owners notified about recall 23V536?
Rosenbauer mailed owner notification letters on September 25, 2023. If you bought the vehicle used or never received a letter, the VIN check is still the way to confirm whether your exact vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V536000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 23V536 |
| NHTSA recall # (full) | 23V536000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →