Recall 23V518 affects 668 2021-2022 Jaguar I-Pace vehicles for a windshield-defrost failure. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 668 2021-2022 I-Pace vehicles under recall 23V518 because the high-voltage coolant heater can fail to defrost the windshield. When the windshield does not clear, the driver's view is reduced and crash risk increases; Jaguar dealers will replace the heater free of charge.
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What's wrong?
The high voltage coolant heater in the 2021-2022 Jaguar I-Pace warms coolant for the cabin heating and windshield defrost system. In cold or humid conditions, that heat helps clear fog, frost, or ice from the windshield so the driver has a clear forward view. These recalled vehicles do not have a heated front windshield, so the coolant heater is the key heat source for defrosting.
On affected I-Pace vehicles, the heater element has a coating that can crack and separate. That coating is made with aluminum oxide and zirconium oxide, which helps the heating element work inside the heater. When the coating breaks down, the high voltage coolant heater can stop producing enough heat for the defroster.
There is no warning sign before failure. The owner can notice a windshield that does not clear when the defrost system is selected.
Who's affected?
Covers the 2021 and 2022 model years, both tied to the high-voltage coolant heater used by the defroster and HVAC system.
| 2021 Jaguar I-Pace | visibility component |
|---|---|
| 2022 Jaguar I-Pace | visibility component |
| Units affected | 668 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the high voltage coolant heater fails, the windshield defroster can stop clearing glass, reducing the driver's view and increasing the risk of a crash. Keep the windshield clear before driving, and schedule the recall repair promptly if your VIN is included. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Jaguar I-Pace is included in this recall.
- Contact a franchised Jaguar dealer to schedule the free high-voltage coolant-heater replacement that restores windshield defrosting.
- Bring the recall notice if Jaguar mailed one, or reference recall number 23V518 when you call.
- Use extra caution in cold or humid weather until the repair is complete, since poor windshield defrosting reduces the driver's view.
What happens at the repair
At the dealer, a Jaguar technician replaces the high voltage coolant heater that can stop the windshield from defrosting properly. Parts and labor are covered under the recall, so the dealer repair is free. If you've already paid for a repair tied to this defect, Jaguar Land Rover's reimbursement plan handles eligible claims under its usual terms and warranty coverage. Bring prior repair paperwork to the service desk, and ask Jaguar customer service how the reimbursement plan applies to your claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 27, 2023 | NHTSA published the recall |
|---|---|
| August 10, 2023 | Dealer notification began |
| August 10, 2023 | Dealer notification ended |
| September 22, 2023 | Interim owner notification (was planned for this date) |
| October 26, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V518?
Recall 23V518 covers 668 2021-2022 Jaguar I-Pace vehicles with a high voltage coolant heater that can fail to defrost the windshield. That can reduce the driver's view and increase crash risk. Jaguar dealers will replace the heater for free.
What should I do if my 2021-2022 Jaguar I-Pace is on this recall?
Check your VIN to confirm your specific I-Pace is included in recall 23V518. If it is, contact a franchised Jaguar dealer to schedule the high voltage coolant heater replacement. Reference Jaguar recall number H448 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Jaguar's recall remedy says dealers will replace the high voltage coolant heater free of charge at any franchised Jaguar dealer.
Is it safe to drive my Jaguar I-Pace before the recall repair?
Jaguar has not issued a do-not-drive order for recall 23V518. The safety concern is visibility: if the windshield does not defrost, the driver's view is reduced and crash risk increases. If defrosting fails, avoid driving until a Jaguar dealer gives repair guidance.
When did Jaguar notify owners about this recall?
Jaguar mailed owner notification letters on October 26, 2023. If you bought the vehicle used or never received the letter, check your VIN and contact a franchised Jaguar dealer with recall number H448.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V518000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 23V518 |
| NHTSA recall # (full) | 23V518000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →