Recall 23V513 affects 19 2024 Mack Lr garbage trucks for missing passenger seat pedestal floor welds. Repair is free at any franchised Mack dealer.
Mack is recalling 19 2024 Lr garbage trucks because reinforcing floor welds around the passenger seat pedestal are missing, reducing floor strength. In a crash, the pedestal can buckle and keep the passenger seat from properly restraining a passenger; Mack dealers will complete the free repair.
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What's wrong?
The passenger seat pedestal in 2024 Mack Lr garbage trucks is the welded base that anchors the passenger seat to the cab floor. It spreads seat loads into the cab structure so the floor and seat mount keep their intended strength during normal use and impact loads.
On affected trucks, reinforcing floor welds around the passenger seat pedestal were left out during cab assembly at the supplier. Mack traced the defect to a robotic weld process error that was not caught before the cabs were delivered and installed. Without those welds, the area around the passenger seat pedestal has reduced floor strength compared with a correctly welded cab.
There is no warning sign before failure. Owners or fleet technicians should not expect a warning light, noise, or visible driver cue that confirms the welds are missing. The recalled configuration differs from the remedy because the remedy has the necessary welds to ensure pedestal strength.
Who's affected?
| 2024 Mack Lr | body or structural component |
|---|---|
| Units affected | 19 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Mack Lr truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
In a crash, the passenger seat pedestal can buckle and keep the seat from properly restraining a passenger. There is no warning sign tied to this floor weld issue, so VIN confirmation and dealer inspection matter. Repair is free at any franchised Mack dealer.
What should I do?
- Check your VIN to confirm your 2024 Mack Lr is included in this recall.
- Contact a franchised Mack dealer to schedule the free floor-weld inspection and repair that restores strength around the passenger seat pedestal.
- Bring the owner letter if Mack mailed one. If not, reference recall number 23V513 when you call.
- Keep passengers out of the passenger seat until the dealer completes the inspection and any weld repair.
What happens at the repair
At the dealer, a Mack technician inspects the reinforcing floor welds around the passenger seat pedestal and adds the missing floor welds where needed. The recall repair is free, with parts and labor covered. Mack's standard reimbursement plan covers eligible out-of-pocket repairs already paid before the recall notice. If you have prior paperwork for this floor-weld repair, contact Mack customer service or bring the documentation to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 27, 2023 | NHTSA published the recall |
|---|---|
| July 28, 2023 | Dealer notification began |
| July 28, 2023 | Dealer notification ended |
| September 12, 2023 | Owner notification mailed |
| September 15, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V513?
Recall 23V513 covers 19 2024 Mack Lr garbage trucks with missing reinforcing floor welds around the passenger seat pedestal. In a crash, the pedestal can buckle and keep the passenger seat from properly restraining a passenger. Mack dealers will inspect and add the welds for free.
What should I do if my 2024 Mack Lr is on this recall?
Check your VIN to confirm your specific truck is included in recall 23V513. If it is, contact a franchised Mack dealer to schedule the floor-weld inspection and repair. Reference recall 23V513 or Mack recall SC0446 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mack will inspect the passenger seat pedestal area and add the missing floor welds free of charge at a franchised Mack dealer.
What is the safety risk?
The safety risk is passenger restraint failure during a crash. If the missing welds reduce floor strength, the passenger seat pedestal can buckle and keep the seat from properly restraining a passenger. Confirm the VIN, then arrange the free Mack dealer repair.
When were owners notified about recall 23V513?
Mack mailed owner notification letters on September 12, 2023. If you did not receive a letter, check your VIN and call a Mack dealer or Mack customer service at 1-800-866-1177 with recall number 23V513 or Mack recall SC0446.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V513000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 23V513 |
| NHTSA recall # (full) | 23V513000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →