Recall 23V512 affects 172 2020-2024 Volvo Vnre (Electric) vehicles for battery short-circuit risk. Battery replacement is free at any franchised Volvo dealer.
Volvo is recalling 172 2020-2024 Vnre (Electric) trucks because rivnut threaded inserts inside the high-voltage battery can be over-tightened and break. A resulting electrical short circuit increases the risk of a fire, and Volvo dealers will complete the recall repair free of charge.
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What's wrong?
The high-voltage battery in 2020-2024 Volvo Vnre (Electric) trucks stores and supplies the power that moves the truck. Inside the battery pack, bus bars connect the battery cells so current can move through the pack in a controlled path. Threaded inserts, called rivnuts, help hold those connections in place.
On affected trucks, assembly tooling and rework controls at the battery supplier did not control torque correctly. That means some rivnut threaded inserts or related bus bar connections were tightened beyond the intended setting. A broken insert or disturbed connection inside the battery pack can create arcing or a short circuit, which can overheat the battery.
The warning sign is a battery overheating alert. Volvo says the battery thermal management system will warn the driver through the instrument cluster or driver information display if the battery overheats.
Who's affected?
Spans 2020-2024 production years for one electric truck model, all tied to the high-voltage traction battery.
| 2022 Volvo Vnre (Electric) | high-voltage traction battery |
|---|---|
| 2021 Volvo Vnre (Electric) | high-voltage traction battery |
| 2020 Volvo Vnre (Electric) | high-voltage traction battery |
| 2024 Volvo Vnre (Electric) | high-voltage traction battery |
| 2023 Volvo Vnre (Electric) | high-voltage traction battery |
| Units affected | 172 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An electrical short circuit increases the risk of a fire. If the instrument cluster or driver information display warns that the battery is overheating, stop in a safe place and contact a Volvo dealer before continuing service. Schedule the repair soon. Repair is free at any franchised Volvo dealer.
What should I do?
- Check your VIN to confirm your 2020-2024 Volvo Vnre (Electric) is included in this recall.
- Contact a franchised Volvo dealer to schedule the free high-voltage battery replacement that addresses the short-circuit fire risk.
- Bring the recall notice if Volvo mailed one. Reference recall number 23V512 when you call.
- Call Volvo customer service at 1-800-528-6586 with recall questions.
- Follow Volvo's interim instructions until the battery replacement is complete.
What happens at the repair
At the dealer, a Volvo technician replaces the high-voltage batteries covered by this recall. The battery replacement and related labor are free under the recall, and the repair is available now through a Volvo dealer. If you already paid out of pocket for this battery-related repair before the recall notice, Volvo's standard reimbursement plan covers documented expenses. Bring receipts and repair paperwork to the service desk, or contact Volvo Trucks customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 24, 2023 | NHTSA published the recall |
|---|---|
| July 28, 2023 | Dealer notification began |
| July 28, 2023 | Dealer notification ended |
| September 15, 2023 | Interim owner notification (was planned for this date) |
| November 1, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V512?
Recall 23V512 covers 172 2020-2024 Volvo Vnre (Electric) vehicles with rivnut threaded inserts inside the high-voltage battery that were over-tightened and break. A broken insert can create an electrical short circuit, increasing fire risk. Volvo dealers will replace the batteries for free.
What should I do if my 2020-2024 Volvo Vnre (Electric) is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V512. If it is, contact a franchised Volvo dealer to schedule the high-voltage battery replacement. Reference recall number 23V512 or Volvo recall RVXX2308 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo will replace the affected batteries free of charge at a franchised Volvo dealer. Parts and labor are covered for vehicles included in recall 23V512.
Is it safe to drive my Volvo Vnre (Electric) before the recall repair?
The recall does not include a do-not-drive instruction. The safety issue is an electrical short circuit in the high-voltage battery, which increases fire risk. Confirm your VIN, call a franchised Volvo dealer, and ask whether any operating limits apply before the battery replacement is completed.
When did Volvo notify owners about recall 23V512?
Volvo mailed interim owner notification letters on September 15, 2023. Those letters warned owners about the safety risk before the final remedy opened. The remedy status is now available, so owners with included VINs can contact a franchised Volvo dealer for the free battery replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V512000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 23V512 |
| NHTSA recall # (full) | 23V512000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →