Recall 23V501 affects 3,134 2019 Jaguar Xe vehicles for rearview camera wiring damage. Repair is free at any franchised Jaguar dealer.
Jaguar is recalling 3,134 2019 Xe vehicles under recall 23V501 because wiring damage in the trunk can keep the rearview camera image from appearing on the display. Without that image, the driver's rear view is reduced and crash risk increases; Jaguar dealers will complete the free recall repair.
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What's wrong?
The rearview camera harness in the 2019 Jaguar Xe is the wiring bundle that carries the camera's power and video signal from the rear of the vehicle to the center display. When you shift into reverse, that wiring lets the display show the area behind the car for rear visibility.
On affected Xe vehicles, wiring damage in the trunk can interrupt that camera feed. If the harness is damaged, the display loses the rearview image instead of showing what the camera sees. The camera is only useful when that signal reaches the screen, so a damaged harness turns the camera view into a blank or missing display.
Jaguar did not identify a driver warning sign before the image fails to appear. There is no warning sign before failure; when the problem is present, the rearview camera image simply does not appear on the display.
Who's affected?
| 2019 Jaguar Xe | Camera |
|---|---|
| Units affected | 3,134 |
Not every 2019 Jaguar Xe sedan is on the list. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
When the rearview camera does not show an image, the driver has less rear visibility while backing up, which increases crash risk. Use mirrors, turn to check behind the vehicle, and schedule the dealer repair soon. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2019 Jaguar Xe is included in this recall.
- Contact a franchised Jaguar dealer to schedule the free rearview-camera wiring-harness inspection and repair that restores the camera image.
- Bring the recall notice if Jaguar mailed one, or reference recall number 23V501 and Jaguar recall H445 when you call.
- Use mirrors and turn your head when backing up until the repair is complete.
What happens at the repair
At the dealer, a Jaguar technician inspects the rearview camera wiring harness in the trunk and repairs the harness where damage is found. The inspection, repair, parts, and labor are free under recall 23V501. If you already paid to repair this rearview camera defect, Jaguar Land Rover's reimbursement plan covers eligible expenses, subject to its usual terms and conditions. Bring repair paperwork and proof of payment to the service desk, or contact Jaguar customer service about the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 20, 2023 | NHTSA published the recall |
|---|---|
| August 3, 2023 | Dealer notification began |
| August 3, 2023 | Dealer notification ended |
| September 15, 2023 | Interim owner notification (was planned for this date) |
| October 4, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V501?
Recall 23V501 covers 3,134 2019 Jaguar Xe vehicles with trunk wiring damage that can stop the rearview camera image from showing on the display. Jaguar dealers will inspect and repair the wiring harness for free.
What should I do if my 2019 Jaguar Xe is on this recall?
Check your VIN to confirm your specific 2019 Jaguar Xe is included in recall 23V501. If it is, contact a franchised Jaguar dealer to schedule the rearview camera wiring inspection and repair. Reference recall number 23V501 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost, and Jaguar's remedy says dealers will inspect and repair the rearview camera wiring harness free of charge. Use a franchised Jaguar dealer for the covered repair.
What is the safety risk?
The rearview camera image can fail to appear on the display. That reduces the driver's rear view while backing up and increases crash risk. The fix is to have a Jaguar dealer inspect and repair the rearview camera wiring harness for free.
When were owners notified about recall 23V501?
Jaguar mailed owner notification letters on October 4, 2023. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your 2019 Jaguar Xe is included, then call a franchised Jaguar dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V501000 |
|---|---|
| Jaguar customer service | 1-800-452-4827 |
| NHTSA recall # | 23V501 |
| NHTSA recall # (full) | 23V501000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →