Recall 23V489 covers 1,337 2023 Tesla Model S, Model X, and Model Y vehicles for a misaligned forward camera. Tesla Service repairs it free.
Tesla is recalling 1,337 2023 Model Y, Model S, and Model X vehicles because the forward-facing camera can be misaligned. Emergency braking, forward collision warning, and lane assist can become unavailable without alerting the driver, raising crash risk; Tesla service will complete the repair free of charge.
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What's wrong?
The forward-facing camera on affected 2023 Tesla Model Y, Model S, and Model X vehicles sits behind the windshield and watches the road ahead. It feeds the active safety systems that support automatic emergency braking, forward collision warning, and lane assist. Those features depend on the camera seeing the road at the correct pitch angle.
On these vehicles, the camera pitch angle was outside specification. That means the camera is aimed too high or too low for the software to trust what it sees. When that happens, the vehicle can turn off some active safety features, including emergency braking, forward collision warning, and lane assist.
The owner-facing problem is the lack of notice. The affected features can become unavailable without alerting the driver, so there is no warning sign before the loss of those driver-assist functions.
Who's affected?
Covers three Tesla models from the 2023 model year, all using the same forward bi-camera assembly.
| 2023 Tesla Model Y | Camera |
|---|---|
| 2023 Tesla Model S | Camera |
| 2023 Tesla Model X | Camera |
| Units affected | 1,337 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Unavailable safety features can leave the driver without assistance the vehicle normally provides, and the driver receives no warning that those features are unavailable. That loss of expected assistance increases crash risk. Until Tesla inspects and adjusts the pitch angle, drive cautiously and schedule the repair soon. Repair is free at any franchised Tesla dealer.
What should I do?
- Check your VIN to confirm your 2023 Tesla Model Y, Model S, or Model X is included in this recall.
- Contact Tesla Service to schedule the free forward-facing camera pitch-angle inspection and adjustment that addresses active safety features becoming unavailable without alerting the driver.
- Bring the owner notice if you have it, and reference recall number 23V489 when you contact Tesla.
- Drive with extra attention until the repair is complete; emergency braking, forward collision warning, and lane assist can become unavailable without a driver alert.
What happens at the repair
At Tesla Service, a Tesla technician inspects the forward-facing camera pitch angle and adjusts it as needed so the covered active safety features can operate as intended. The inspection and adjustment are free under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because Tesla says there are no out-of-warranty repairs related to this condition. Ask Tesla Service how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 14, 2023 | NHTSA published the recall |
|---|---|
| July 17, 2023 | Dealer notification began |
| July 17, 2023 | Dealer notification ended |
| September 12, 2023 | Owner notification mailed |
| September 12, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 12, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V489?
Recall 23V489 covers 1,337 2023 Tesla Model Y, Model S, and Model X vehicles with a forward-facing camera that can be misaligned. The defect can leave emergency braking, forward collision warning, and lane assist unavailable without a driver alert. That raises crash risk. Tesla Service will inspect and adjust the camera angle for free.
What should I do if my 2023 Tesla Model Y, Model S, or Model X is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V489. If it is, contact Tesla Service to schedule the camera inspection and pitch-angle adjustment. Reference Tesla recall number SB-23-17-006 or call Tesla customer service at 1-877-798-3752. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Tesla Service will inspect and adjust the forward-facing camera pitch angle as needed free of charge under recall 23V489.
What is the safety risk?
The safety risk is that active safety features can become unavailable without warning. Under recall 23V489, a misaligned forward-facing camera can affect emergency braking, forward collision warning, and lane assist. If those systems are unavailable without alerting the driver, crash risk increases.
When were owners notified about recall 23V489?
Tesla mailed owner notification letters on September 12, 2023. If you bought the vehicle used or never received the letter, check your VIN to confirm whether your 2023 Tesla Model Y, Model S, or Model X is included, then contact Tesla Service for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V489000 |
|---|---|
| Tesla customer service | 1-877-798-3752 |
| NHTSA recall # | 23V489 |
| NHTSA recall # (full) | 23V489000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →