Recall 23V487 covers 236,100 2014-2021 Mazda MAZDA3 and CX-3 vehicles for rearview camera failure. Repair will be free at a franchised Mazda dealer once available.
Mazda is recalling 236,100 2014-2021 MAZDA3 and CX-3 vehicles because the rearview camera image can flicker or distort. That reduces the driver's rear view and raises crash or injury risk; the dealer repair will be free once Mazda makes the remedy available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The rearview camera on affected 2014-2021 Mazda MAZDA3 and CX-3 vehicles sends a live image to the center display when the vehicle is in reverse. That image helps the driver see the area behind the vehicle while backing up. The camera depends on a small wiring harness and connector to carry a clean electrical signal.
On these vehicles, the fastener that holds the camera wiring harness does not protect the harness well enough. Normal vibration and liftgate closing can damage the wiring over time. As the connector pins wear, electrical resistance rises, which weakens the camera signal and causes the display image to flicker or look distorted.
There is no warning sign before failure. The first thing an owner notices is usually the rearview image not displaying correctly, flickering, or showing a distorted picture when the vehicle is shifted into reverse.
Who's affected?
MAZDA3 appears from 2014 through 2018, while CX-3 appears from 2016 through 2021; both use the same rear view camera system.
| 2014 Mazda MAZDA3 | Camera |
|---|---|
| 2015 Mazda MAZDA3 | Camera |
| 2016 Mazda CX-3 | Camera |
| 2016 Mazda MAZDA3 | Camera |
| 2017 Mazda CX-3 | Camera |
| 2017 Mazda MAZDA3 | Camera |
| 2018 Mazda MAZDA3 | Camera |
| 2018 Mazda CX-3 | Camera |
| 2019 Mazda CX-3 | Camera |
| 2020 Mazda CX-3 | Camera |
| 2021 Mazda CX-3 | Camera |
| Units affected | 236,100 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the rearview camera display does not work properly, the driver has less view behind the vehicle, which increases the risk of a crash or injury. There is no warning sign before the display problem. Use extra care when backing up and confirm the recall with your VIN. Repair will be free at any franchised Mazda dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2021 Mazda MAZDA3 or CX-3 is included in this recall.
- Watch for Mazda's final owner letter before scheduling the dealer repair.
- Call Mazda customer service at 1-800-222-5500, Option 6, with questions and reference recall number 23V487.
- Bring the recall notice to a franchised Mazda dealer once Mazda confirms the repair path for your VIN.
- Ask the dealer about the rearview-camera inspection, camera replacement if needed, and wiring harness fastening seal that fixes the flickering or distorted camera image.
- Use extra care when backing up until the repair is complete, since the rearview camera image can flicker or distort.
What happens at the repair
The final dealer repair is still under development. Once Mazda opens it, a Mazda technician will inspect the rearview camera, replace it if needed, and install a wiring harness fastening seal. Parts and labor will be covered under recall 23V487. Mazda says a customer reimbursement program will be offered for subject vehicles. If you already paid for a related rearview camera repair, keep your repair order and payment documentation and ask Mazda customer service or the dealer how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 14, 2023 | NHTSA published the recall |
|---|---|
| July 19, 2023 | Dealer notification began |
| July 19, 2023 | Dealer notification ended |
| August 14, 2024 | Owner notification mailed |
| August 15, 2024 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V487?
Recall 23V487 covers 236,100 2014-2021 Mazda MAZDA3 and CX-3 vehicles with a rearview camera image that can flicker, distort, or fail to display properly. A reduced rear view increases crash or injury risk. Mazda dealers will inspect and repair the camera system for free.
What should I do if my 2014-2021 Mazda MAZDA3 or CX-3 is on this recall?
Check your VIN to confirm whether your specific Mazda is included in recall 23V487. If it is, call a franchised Mazda dealer and ask about the rearview camera inspection, camera replacement, and wiring harness fastening seal. Reference recall number 6023G when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Mazda says all recall repairs will be performed free of charge. The dealer will inspect the rearview camera, replace it as needed, and install the wiring harness fastening seal.
What is the safety risk with this Mazda rearview camera recall?
The safety risk is reduced rear visibility while backing up. Mazda says the rearview camera image can flicker or appear distorted, which can reduce the driver's rear view and increase the risk of a crash or injury. Use mirrors and direct visual checks until the repair is complete.
When did Mazda notify owners about recall 23V487?
Mazda mailed interim safety-risk letters on September 13, 2023. Final owner letters for affected models and model years in CT, MA, MD, NJ, NY, PA, and VA were mailed August 14, 2024. Remaining letters were anticipated on or before May 1, 2025.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V487000 |
|---|---|
| Mazda customer service | 1-800-222-5500 |
| NHTSA recall # | 23V487 |
| NHTSA recall # (full) | 23V487000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →