Recall 23V486 affects 659 2020-2021 Entegra Launch, Melbourne Prestige, Melbourne, and Qwest motorhomes for overheating HVAC blower wiring. Repair is free at franchised Entegra dealers.
Entegra is recalling 659 2020-2021 Launch, Qwest, Melbourne, and Melbourne Prestige motorhomes because an inadequate HVAC blower motor circuit can let the wiring harness overheat. An overheated harness increases the risk of a fire, and Entegra dealers will complete the recall repair free of charge.
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What's wrong?
The HVAC blower motor wiring harness in these 2020-2021 Entegra Launch, Melbourne Prestige, Melbourne, and Qwest motorhomes supplies power to the interior fan used for heating, ventilation, air conditioning, defrosting, and defogging. The fuse and supply wiring are supposed to protect that circuit if electrical load rises, so the blower motor runs without overheating the harness.
On affected motorhomes, the fuse layout for the interior blower motor does not meet the required design. That leaves the blower motor circuit inadequately protected. When the HVAC fan is operating, the wiring harness can carry more heat than it was designed to handle, and the harness can overheat instead of being protected by the fuse layout.
The warning sign is an unusual odor. If you notice an odd smell while using the heater, air conditioner, or defroster, treat it as a sign that the blower motor circuit needs dealer inspection.
Who's affected?
Covers four motorhome models from the 2020 and 2021 model years, all tied to the same wire harness.
| 2020 Entegra Launch | visibility component |
|---|---|
| 2020 Entegra Launch | wiring |
| 2021 Entegra Launch | visibility component |
| 2021 Entegra Launch | wiring |
| 2020 Jayco Melbourne Prestige | visibility component |
| 2020 Jayco Melbourne Prestige | wiring |
| 2021 Jayco Melbourne | visibility component |
| 2021 Jayco Melbourne | wiring |
| 2020 Entegra Qwest | visibility component |
| 2020 Entegra Qwest | wiring |
| 2021 Jayco Melbourne Prestige | visibility component |
| 2021 Jayco Melbourne Prestige | wiring |
| 2021 Entegra Qwest | visibility component |
| 2021 Entegra Qwest | wiring |
| 2020 Jayco Melbourne | visibility component |
| 2020 Jayco Melbourne | wiring |
| Units affected | 659 |
| Field incidents | NHTSA has logged 11 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
An overheating wiring harness increases the risk of a fire. If you smell unusual odors while the engine is on, use the HVAC front blower only in manual mode and avoid maximum blower or lowest and highest temperature settings until the repair is complete. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2020-2021 Entegra Launch, Melbourne Prestige, Melbourne, or Qwest is included in this recall.
- Contact a franchised Entegra dealer to schedule the free fuse relocation and wiring-harness replacement that fixes the overheating HVAC blower circuit.
- Operate the HVAC front blower in manual mode only whenever the engine is on until the repair is complete.
- Avoid the maximum blower setting and the lowest or highest temperature settings until the repair is complete.
- Bring the recall notice if Entegra mailed one, or reference recall number 23V486 when you call.
What happens at the repair
At the dealer, an Entegra technician relocates and replaces the HVAC front blower fuse and wiring harness. The recall repair is free, including parts and labor. Until the work is finished, operate the front blower only in manual mode while the engine is on. Do not use the maximum blower setting or the lowest or highest temperature settings before the repair is complete.
Timeline
| July 14, 2023 | NHTSA published the recall |
|---|---|
| August 18, 2023 | Dealer notification began |
| August 18, 2023 | Dealer notification ended |
| August 18, 2023 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 18, 2023 | Interim owner notification (was planned for this date) |
| August 24, 2023 | Owner notification mailed |
Frequently asked questions
What is recall 23V486?
Recall 23V486 covers 659 2020-2021 Entegra Launch, Melbourne Prestige, Melbourne, and Qwest motorhomes with an inadequate HVAC blower motor circuit. The wiring harness can overheat, increasing fire risk. Dealers will relocate and replace the fuse and wiring harness for free.
What should I do if my 2020-2021 Entegra Launch, Melbourne Prestige, Melbourne, or Qwest is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V486. If it is, contact a franchised Entegra dealer to schedule the fuse and wiring harness repair. Until the repair is complete, use the front HVAC blower only in manual mode when the engine is on.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. For recall 23V486, dealers will relocate and replace the HVAC blower motor fuse and wiring harness free of charge at a franchised Entegra dealer.
What is the safety risk in recall 23V486?
The safety risk is fire. The HVAC blower motor circuit can overload the wiring harness, and an overheating harness increases fire risk. Until the dealer completes the repair, do not use automatic blower mode, maximum blower settings, or the lowest or highest temperature settings while the engine is on.
What if I bought this motorhome used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific motorhome is included, then reference recall 23V486 when you call a franchised Entegra dealer or Entegra customer service at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V486000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 23V486 |
| NHTSA recall # (full) | 23V486000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →