Recall 23V480 covers 152,927 2023-2024 Lexus and Toyota vehicles for a spiral-cable air bag defect. Free inspection and repair at franchised Lexus dealers.
Lexus is recalling 152,927 2023-2024 RX350, NX250, Corolla, Highlander, Tacoma, and related hybrid vehicles under recall 23V480 because an insufficient weld in the steering column spiral cable assembly can separate and deactivate the driver's air bag. A deactivated driver's air bag increases the risk of injury in a crash, and the dealer repair is free.
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What's wrong?
The spiral cable assembly sits inside the steering column on these 2023-2024 vehicles. It is also called a clockspring because it keeps electrical circuits connected while the steering wheel turns. Those circuits include steering-wheel controls and the driver airbag connection.
Inside the assembly, a flexible flat cable is welded to a bus bar, which is the metal contact that carries the electrical signal. In NHTSA campaign 23V480, contamination during manufacturing left that weld insufficient. The cable can separate at the weak weld, cutting off the driver airbag circuit and leaving the airbag deactivated when deployment is needed.
The warning sign is the SRS warning light on the instrument panel. When that light is on, the driver's airbag has been deactivated, so the vehicle needs dealer diagnosis and recall service.
Who's affected?
Covers multiple nameplates from the 2023-2024 model years, with the same spiral cable assembly appearing under front air bag and steering column components.
| 2023 Lexus Rx Hybrid | front air bag |
|---|---|
| 2023 Lexus Rx Hybrid | steering column |
| 2023 Lexus RX500H | front air bag |
| 2023 Lexus RX500H | steering column |
| 2023 Toyota Highlander Hybrid | front air bag |
| 2023 Toyota Highlander Hybrid | steering column |
| 2023 Toyota Highlander | front air bag |
| 2023 Toyota Highlander | steering column |
| 2023 Lexus RX350 | front air bag |
| 2023 Lexus RX350 | steering column |
| 2024 Lexus NX250 | front air bag |
| 2024 Lexus NX250 | steering column |
| 2023 Toyota Tacoma | front air bag |
| 2023 Toyota Tacoma | steering column |
| 2023 Toyota Corolla | front air bag |
| 2023 Toyota Corolla | steering column |
| 2023 Toyota Corolla Cross | front air bag |
| 2023 Toyota Corolla Cross | steering column |
| 2023 Toyota Corolla Cross Hybrid | front air bag |
| 2023 Toyota Corolla Cross Hybrid | steering column |
| 2023 Lexus NX250 | front air bag |
| 2023 Lexus NX250 | steering column |
| 2023 Lexus NX350 | front air bag |
| 2023 Lexus NX350 | steering column |
| 2024 Lexus Nx Hybrid | front air bag |
| 2024 Lexus Nx Hybrid | steering column |
| 2023 Lexus Nx Hybrid | front air bag |
| 2023 Lexus Nx Hybrid | steering column |
| 2024 Lexus NX350 | front air bag |
| 2024 Lexus NX350 | steering column |
| Units affected | 152,927 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A deactivated driver's air bag will not deploy as intended, which increases the risk of injury during a crash. If the SRS warning light comes on, treat it as a safety warning and schedule service soon. Repair is free at any franchised Lexus dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Lexus or Toyota model is included in this recall.
- Contact a franchised Lexus dealer to schedule the free spiral-cable inspection and replacement that restores the driver's air bag connection.
- Bring the recall notice if you have it. If not, reference recall number 23V480 when you call.
- Call Lexus customer service at 1-800-331-4331 with questions about recall 23V480.
- Drive with added caution until the repair is complete, since a deactivated driver's air bag increases injury risk in a crash.
What happens at the repair
At the dealer, a Lexus technician inspects the steering column spiral cable assembly and replaces it if the inspection shows the electrical connection is affected. The recall repair is free, including parts and labor. Toyota has a general reimbursement plan on file for this campaign, so owners who already paid for a related spiral cable or driver air bag repair should ask Lexus service or Toyota customer service how to submit documentation for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 12, 2023 | NHTSA published the recall |
|---|---|
| September 8, 2023 | Owner notification mailed |
| October 10, 2023 | Dealer notification began |
| October 10, 2023 | Dealer notification ended |
| November 1, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V480?
Recall 23V480 covers 152,927 2023-2024 Lexus vehicles with a spiral cable assembly weld problem inside the steering column. If the connection separates, the driver's air bag becomes inactive and fails to deploy as intended in a crash. Dealers will inspect and replace the spiral cable assembly for free if needed.
What should I do if my 2023-2024 Lexus Rx Hybrid, RX500H, Highlander Hybrid, Highlander, RX350, NX250, Tacoma, Corolla, Corolla Cross, Corolla Cross Hybrid, NX350, or Nx Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V480. If it is, call a franchised Lexus dealer and ask for the spiral cable assembly inspection. Reference recall number 23V480, Toyota recall 23TA08, or Lexus recall 23LA02 when you schedule service.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 23V480, dealers will inspect the steering column spiral cable assembly and replace it, if needed, free of charge.
What is the safety risk in recall 23V480?
The safety risk is reduced crash protection for the driver. A separated electrical connection in the spiral cable assembly can deactivate the driver's air bag, so it does not deploy as intended during a crash, increasing the risk of injury.
What if I bought this Lexus used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you bought the vehicle used and never received a letter, check your VIN and give recall number 23V480 to the dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V480000 |
|---|---|
| Lexus customer service | 1-800-331-4331 |
| NHTSA recall # | 23V480 |
| NHTSA recall # (full) | 23V480000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →