Recall 23V477 covers 1,205 2021-2022 Jayco and Entegra RVs for windshield-wiper-arm failure. Repair is free at any franchised Jayco dealer.
Jayco is recalling 1,205 2021-2022 Seneca Prestige, Seneca, Accolade Xl, and Accolade recreational vehicles because the windshield wipers can fail and reduce driver visibility. Reduced visibility increases the risk of a crash, and the Jayco dealer repair is free.
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What's wrong?
The windshield wiper arm on these 2021-2022 Jayco Seneca Prestige, Seneca, Accolade Xl, and Accolade recreational vehicles connects the wiper drive mechanism to the blade that clears the windshield. When the driver switches the wipers on, the arm transfers that motion across the glass so rain, spray, and road grime do not block the view ahead.
On affected vehicles, the spline teeth in the wiper arm wear. Those teeth are the small ridges that lock the arm to the rotating shaft. Once they wear down, the arm can slip instead of moving the blade with enough force. The result is an inoperative wiper arm and reduced driver visibility.
An owner is likely to notice the problem by running the windshield wipers during the recommended pre-trip inspection. If the arm does not move correctly, skips, or fails to sweep the windshield, treat that as the warning sign before driving.
Who's affected?
Spans Jayco and Entegra motorhome lines across the 2021 and 2022 model years, all tied to the same wiper system.
| 2021 Jayco Seneca Prestige | wiper system |
|---|---|
| 2021 Jayco Seneca | wiper system |
| 2021 Entegra Accolade Xl | wiper system |
| 2022 Jayco Seneca Prestige | wiper system |
| 2022 Entegra Accolade Xl | wiper system |
| 2022 Entegra Accolade | wiper system |
| 2021 Entegra Accolade | wiper system |
| 2022 Jayco Seneca | wiper system |
| Units affected | 1,205 |
| Field incidents | NHTSA has logged 49 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Reduced windshield visibility increases the risk of a crash. Check the wipers before a trip. If the arms skip, bind, or fail to clear the glass, stop the trip and arrange service. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Jayco Seneca Prestige, Seneca, Accolade Xl, or Accolade recreational vehicle is included in this recall.
- Contact your nearest franchised Jayco dealer to schedule the free windshield-wiper-arm inspection and replacement that fixes wipers that can fail and reduce visibility.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 23V477 when you call.
- Avoid driving in rain or low-visibility conditions until the repair is complete.
What happens at the repair
At the dealer, a Jayco technician inspects the windshield wiper arms and replaces the arms if inspection shows replacement is needed. The recall repair is free, including parts and labor. Because this recall involves wipers, the service visit centers on restoring windshield wiping so the driver has a clear forward view in rain or road spray. Owner letters were mailed August 11, 2023, so the repair should be available through a Jayco dealer now.
Timeline
| July 12, 2023 | NHTSA published the recall |
|---|---|
| August 11, 2023 | Dealer notification began |
| August 11, 2023 | Dealer notification ended |
| August 11, 2023 | Owner notification mailed |
| August 11, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V477?
Recall 23V477 covers 1,205 2021-2022 Jayco Seneca Prestige, Seneca, Accolade Xl, and Accolade recreational vehicles with windshield wipers that can fail and reduce driver visibility. Jayco dealers will inspect and replace the windshield wiper arms as needed for free.
What should I do if my 2021-2022 Jayco Seneca Prestige, Seneca, Accolade Xl, or Accolade is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 23V477. If it is, contact a franchised Jayco dealer to schedule the windshield wiper arm inspection and replacement. Reference recall number 23V477 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will inspect the windshield wiper arms and replace them as needed free of charge, regardless of where you bought the recreational vehicle.
What is the safety risk?
The safety risk is reduced driver visibility if the windshield wipers fail. Poor visibility increases the risk of a crash, especially in rain or road spray. If your VIN is included, arrange the free dealer inspection and repair before driving in wet weather.
When were owners notified about recall 23V477?
Jayco mailed owner notification letters on August 11, 2023. If you bought the recreational vehicle used or never received the letter, check your VIN to confirm whether your specific vehicle is included, then call a franchised Jayco dealer for the free recall repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V477000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 23V477 |
| NHTSA recall # (full) | 23V477000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →