Recall 23V476 affects 3 2023 Polestar Polestar 2 vehicles for an incorrectly installed front lower ball joint. Repair is free at any franchised Polestar dealer.
Polestar is recalling 3 2023 Polestar 2 vehicles because an incorrectly installed front left lower ball joint can let the control arm separate from the steering knuckle. That separation can cause loss of steering and increase crash risk; Polestar dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The front left lower ball joint on the 2023 Polestar 2 connects the lower control arm to the steering knuckle. The control arm helps hold the front wheel in position as the suspension moves. The steering knuckle is the metal joint that carries the wheel hub and turns with the steering system.
On affected Polestar 2 vehicles, the ball joint was installed in the wrong position before the bolt was fastened. That installation error leaves the connection between the lower control arm and the knuckle at risk of separating. If it separates while driving, the wheel assembly no longer stays tied to the suspension the way it should, which reduces vehicle maneuverability.
There is no warning sign before failure. An owner is not expected to see a warning light, hear a specific noise, or feel a clear symptom before the left-side control arm separates from the knuckle.
Who's affected?
| 2023 Polestar Polestar 2 | lower control arm |
|---|---|
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A front lower control arm that separates from the steering knuckle can cause loss of steering, increasing the risk of a crash. There is no warning sign before failure, so schedule the recall repair soon. If the vehicle becomes hard to steer, stop in a safe place and call the dealer. Repair is free at any franchised Polestar dealer.
What should I do?
- Check your VIN to confirm your 2023 Polestar Polestar 2 is included in this recall.
- Contact a franchised Polestar dealer to schedule the free inspection and ball-joint bolt replacement that keeps the control arm connected to the steering knuckle.
- Bring the recall notice if Polestar mailed one. If not, reference recall number 23V476 when you call.
- Avoid driving if the steering feels loose or abnormal, and ask the Polestar dealer about towing before moving the vehicle.
What happens at the repair
At the dealer, a Polestar technician inspects the front left lower ball joint fastening bolt and replaces it if it needs replacement. The inspection and replacement are free under the recall. Polestar's general reimbursement plan covers documented expenses for eligible related repairs paid before the owner notice. If you've already paid for a ball joint or control arm repair tied to this recall, bring receipts and repair paperwork to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 12, 2023 | NHTSA published the recall |
|---|---|
| July 12, 2023 | Dealer notification began |
| July 12, 2023 | Dealer notification ended |
| August 10, 2023 | Owner notification mailed |
| August 30, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V476?
Recall 23V476 covers 3 2023 Polestar Polestar 2 vehicles with a front left lower ball joint that was incorrectly installed. The control arm can disconnect from the steering knuckle, causing loss of steering and increasing crash risk. Polestar dealers will inspect and replace the ball joint fastening bolt as needed for free.
What should I do if my 2023 Polestar Polestar 2 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 23V476. If it is, contact a franchised Polestar dealer to schedule the inspection and any needed ball joint fastening bolt replacement. Reference Polestar recall number R10245 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Polestar will inspect and replace the ball joint fastening bolt as needed free of charge at a franchised Polestar dealer.
What is the safety risk in recall 23V476?
The risk is loss of steering. In recall 23V476, the control arm can disconnect from the steering knuckle if the front left lower ball joint was incorrectly installed, increasing the risk of a crash. Confirm your VIN, then arrange the free dealer inspection and repair.
When were owners notified about recall 23V476?
Polestar mailed owner notification letters on August 10, 2023. If you bought the vehicle used or never received a letter, the VIN still decides whether your Polestar 2 is included. Check your VIN and give recall number R10245 to the dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V476000 |
|---|---|
| Polestar customer service | 1-800-806-2504 |
| NHTSA recall # | 23V476 |
| NHTSA recall # (full) | 23V476000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →